Hospitality Attendant

Huntington Hotels•Tustin, CA

About The Position

The Hospitality Attendant helps create a welcoming guest experience by providing friendly, attentive service and maintaining breakfast or social hour areas. The role includes greeting guests promptly, ensuring food is presented and held at appropriate temperatures, responding to guest needs, and keeping service and public areas clean. Food must be handled safely, and sanitation procedures must follow California health regulations and hotel and CAL/OSHA standards. California Food Handler Certification is required within 30 days of hire. The position operates in a 24/7, 365-day environment; schedules may be adjusted for business needs or weather, and weekly hours may vary, including weeks below or above 40 hours. The work is physically active, requiring standing and walking for most of the shift, frequent hand use, lifting and carrying, and bending, stretching, reaching, kneeling, and twisting. Reasonable accommodations will be made for qualified individuals with disabilities. Safety materials and training are available in additional languages as needed.

Requirements

  • Friendly, upbeat attitude and guest-first mindset.
  • Clear English communication and ability to understand written safety materials; training materials are available in additional languages as needed.
  • California Food Handler Certification required within 30 days of hire.
  • Ability to stand and walk for most of a shift; frequently use hands; regularly lift and carry up to 25 pounds and occasionally lift up to 50 pounds with assistance; and bend, stretch, reach, kneel, and twist throughout the shift.
  • Comfort working in a fast-paced, physical environment.
  • Flexibility to accommodate schedule adjustments based on business needs or weather conditions.

Nice To Haves

  • Previous hospitality or food and beverage experience is a plus but not required.
  • Knowledge of food safety and sanitation standards.

Responsibilities

  • Greet each guest with a friendly hello within 45 seconds of arrival.
  • Provide personalized, attentive service to guests.
  • Set up and maintain a clean, visually appealing breakfast or social hour area.
  • Check food appearance, portions, and temperatures to ensure it is ready for guests.
  • Clear tables, wipe spills, and keep public areas clean and inviting.
  • Handle food safely and follow sanitation procedures in line with California health regulations.
  • Break down and clean the service area; return reusable food items to storage; and sanitize counters, floors, equipment, and utensils according to hotel and CAL/OSHA standards.
  • Respond promptly and kindly to guest requests, questions, and concerns.
  • Help teammates as needed.
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