Hospitality Attendant | State College Fairfield Inn
About The Position
Shaner Hotels has an exciting opportunity at our Fairfield Inn & Suites State College. Conveniently located in the heart of Happy Valley, our hotel is just minutes from Penn State University, Beaver Stadium, the Bryce Jordan Center, Medlar Field at Lubrano Park, and many of the area's top business and leisure destinations. Our 83-room hotel is known for delivering award-winning hospitality and exceptional guest service. Guests enjoy spacious accommodations featuring plush Marriott bedding, complimentary high-speed Wi-Fi, in-room coffee makers, ergonomic workspaces, and individual climate control. Additional amenities include a complimentary hot breakfast, indoor pool, fitness center, and business center, providing everything travelers need for a comfortable and productive stay. If you're passionate about hospitality and enjoy creating memorable guest experiences, Fairfield Inn & Suites State College offers an outstanding opportunity to build your career with Shaner Hotels. Join our team and be part of a company committed to excellence, teamwork, and professional growth.
Requirements
- Minimum one year customer service experience
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Nice To Haves
- previous hotel experience preferred
- Bilingual English/Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
- Food safety certification preferred
Responsibilities
- Welcome, greet and interact with guests in the breakfast and lobby area.
- Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, food handling procedures, and security procedures.
- Assist with inventories as scheduled.
- Follow maintenance program and cleaning schedule.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
