Hospitality Attendant | Mechanicsburg Fairfield Inn

SHANER • Mechanicsburg, PA

3d • Onsite

About The Position

Shaner Hotels has an exciting opportunity to join our team at the Fairfield Inn & Suites Mechanicsburg! Conveniently located just off I-81, our 107-room hotel offers guests spacious accommodations, modern amenities, and easy access to some of Central Pennsylvania's most popular destinations. Located near major attractions including Hershey and Harrisburg, our hotel is ideally situated for both business and leisure travelers. Guests enjoy comfortable accommodations, complimentary breakfast, free high-speed Wi-Fi, and the reliable service experience associated with the Fairfield by Marriott brand. Whether you're beginning your hospitality career or looking for your next opportunity to grow, Fairfield Inn & Suites Mechanicsburg provides an excellent environment to develop your skills while being part of a team dedicated to exceptional guest service. Join Shaner Hotels and become part of a company that values teamwork, hospitality excellence, and creating memorable experiences for every guest.

Requirements

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Nice To Haves

• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.
• Welcome, greet and interact with guests in the breakfast and lobby area.
• Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed