Hospitality Associate

Seneca Gaming and Entertainment•City of Salamanca, NY

4d•Onsite

About The Position

This position is responsible for food preparation, cashier duties, and maintaining the cleanliness of the concession and retail areas. The role involves opening and closing procedures, ensuring proper food handling and sanitation, and providing excellent customer service.

Requirements

High School Graduate or Equivalent.
Good math skills.
Positive personality with ability to work closely with guests.
Ability to work flexible hours including evenings, weekends and holidays.
Must pass an SGA background clearance in accordance with National Gaming Commission Regulations.

Nice To Haves

Previous customer service experience.
Previous food preparation experience.
Previous retail experience.

Responsibilities

Opening and closing concession and retail areas, including setting up supplies, operating equipment, and restocking products.
Applying understanding of food handling techniques and standard kitchen procedures.
Maintaining sanitation, health, and safety standards.
Learning and performing all kitchen duties, including cooking hot and cold food according to recipes and temperatures, counter service, and cashier duties.
Managing cash drawer, including accurate accounting of all daily monies generated.
Assisting guests with menu and product selection and answering inquiries.
Selling and promoting products using product knowledge, providing excellent customer service, and assisting customers with product selection.
Assisting in inventory of products.
Handling quality control responsibilities, emphasizing portion control and presentation.
Operating large volume cooking equipment such as grills, deep fryers, and charbroilers.
Assisting guests as needed.
Attending all departmental meetings and in-services.
Performing other duties as assigned.