Hospitality Apprentice
Donohoe Hospitality Services•Hanover, MD
•Onsite
About The Position
The Hotel at Arundel Preserve is seeking a Hospitality Apprentice to gain hands-on experience across multiple hotel departments. This rotational apprenticeship is designed for individuals who are curious, motivated, professional, and eager to grow in the hospitality industry. Apprentices will shadow leaders, support day-to-day operations, and develop foundational leadership and customer service skills in a fast-paced hotel environment. The program offers real-world exposure to guest service, events, culinary, hotel operations, and business administration.
Requirements
- High school junior, senior, recent graduate, or college student preferred
- Interest in hospitality, tourism, business, or customer service careers
- Positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Professional appearance and demeanor
- Reliable transportation and punctual attendance preferred
- Customer service mindset
- Adaptability and eagerness to learn
- Communication and professionalism
- Team collaboration
- Organization and multitasking
- Problem-solving skills
- Initiative and accountability
Responsibilities
- Welcome and assist hotel guests with professionalism and hospitality
- Learn hotel service standards and guest engagement techniques
- Support front office operations, including check-ins, guest requests, and communication
- Observe and assist with daily operations across multiple departments
- Learn how different teams work together to deliver seamless guest experiences
- Participate in operational meetings, trainings, and team activities
- Assist with setup, breakdown, and execution of hotel events and meetings
- Learn event flow, coordination, and banquet operations
- Gain exposure to scheduling, inventory, recruitment, budgeting, and reporting processes
- Assist with department projects and operational initiatives as assigned
- Build communication, teamwork, leadership, and time management skills
- Receive mentorship and feedback from hotel leaders
- Participate in trainings focused on hospitality, professionalism, and workplace readiness
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
