Hospitality and Wellness Therapies Coordinator - Austin

Alive and Well Health • Bee Cave, TX

94d • Onsite

About The Position

Alive and Well is a 7000 sq foot Integrative Health and Wellness center that is growing and evolving. We are looking for an authentic, kind, friendly Hospitality and Wellness Therapies coordinator that can easily multi-task plus, provide an exceptional guest experience. This is an important role in the functionality of our day-to-day operations so we are looking for someone who is professional, timely and reliable. A preferred qualification is someone who has prior knowledge and experience in health and wellness and high end guest services. This person will work very closely with our our nurses and our guests. The ideal candidate thrives in a people-focused environment, enjoys being part of a collaborative team, and embodies Alive and Well’s mission and values in every interaction.

Requirements

• 2+ years of hospitality or customer service experience (wellness or spa setting preferred).
• Naturally warm, friendly, and service-oriented with strong interpersonal skills.
• Demonstrates professionalism, reliability, and the ability to multitask effectively.
• Flexible, adaptable, and able to thrive in a dynamic environment.
• Comfortable learning and using software (MindBody experience a plus).
• Strong communication skills - in-person, written, and over the phone.
• A collaborative team player with a positive, can-do attitude.

Nice To Haves

• Prior knowledge and experience in health and wellness and high end guest services.

Responsibilities

• Be friendly, warm, and hospitable with our guests as you welcome them.
• Facilitate different therapies such as Ozone Nasal and Ear Insufflation, LED Red Light Therapy, Infrared Sauna Therapy, Sauna and Cold Plunge, Hyperbaric Oxygen, compression therapy and more.
• Share what Alive + Well offers with our curious guests
• Champion a pristinely clean and organized facility
• Check supplies on hand and order more when necessary
• Use opening/closing checklists
• Assist nurses with IV guests by taking vitals when needed
• Be a great team player and be very easy to work with.
• Be flexible and go with the flow.
• Create monthly wellness events.

Benefits

• Medical, dental, and vision insurance (eligible after 90 days for full-time employees).
• Paid time off for full-time employees
• Complimentary sauna, cold plunge, vibroacoustic and red-light therapy.
• Discounted IV therapies and vitamin shots.
• Employee discounts on acupuncture, massage, facials, lymphatic therapies.
• 20% off supplements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed