Hospitality and Events Director

LCBC Church•Manheim, PA

About The Position

The Hospitality and Events Director leads LCBC’s events function at an organizational level, building the strategy, systems, and team that make excellent events possible across every ministry and campus. This is a leadership role, not a coordination role. The right person isn’t the one doing everything; they’re the one building the infrastructure so the right people can do everything well. The Hospitality and Events Director serves as a strategic partner to the Guest Experience team and a hospitality consultant across all of LCBC, setting the standard, deploying the right frameworks, and ensuring that every event, whether all-church or ministry-specific, reflects who we are.

Requirements

Proven leadership experience in event planning and production at an organizational scale with a track record of building teams, not just running events.
Strong strategic and systems thinking—able to build scalable frameworks that others can execute consistently without being led step by step.
High hospitality IQ—understands the full guest experience arc and can translate that instinct into training, processes, and culture.
Cross-functional leadership and consulting skills—able to influence and elevate ministry teams without creating dependency or bottlenecks.
Strong project management capabilities, including the ability to hold multiple event timelines across teams simultaneously.
Vendor and contract management experience, including venues, catering, and external partners.
Strong oral and written communication skills; comfortable presenting to and aligning with senior leadership.
A developed leadership philosophy—knows when to lead from the front, when to coach, and when to step back.
High EQ—brings a steady, grounded presence that sets the tone for those around them; able to maintain excellence and a quality experience without projecting urgency or anxiety onto the team.
Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday habits and practices.
Support LCBC’s mission to introduce people to Jesus and together fully follow him, along with our ministry philosophy, priorities, and beliefs.
Be a leader who is: Focused, Collaborative, Growth-minded.
Lead the way in LCBC’s values: We run after the one, we pursue excellence, we prioritize relationships, we deploy people for impact, and we are real and relatable.
Be an LCBC Partner, or willing to become one within 60 days of employment.
Regularly attend and participate at LCBC prior to and/or upon employment.

Responsibilities

Lead and champion the strategy for how LCBC does events, defining the standard, building the playbooks, and holding the organization to them.
Contribute to the Annual Strategic Calendar so ministries and leadership have full visibility and can plan with confidence.
Sit at the strategic planning table for the Guest Experience team, contributing to ministry-wide planning, priorities, and decisions.
Build and maintain event frameworks, best practices, and documentation that allow LCBC to scale its event quality without relying on any one person.
Work with Communications, Design, and other central teams to ensure all-church events are well-represented and organizationally supported.
Oversee the Special Events process—approving and monitoring events, ensuring contracts and certificates of insurance are obtained when required.
Recruit, develop, and lead the team of people—staff and volunteers—responsible for event execution, equipping them to own their roles fully.
Coach team members so they can run events independently at a high level, not so they can assist the director.
Build volunteer teams for major events, ensuring each person is equipped, empowered, and clear on their role.
Coordinate and assist in preparation for All Staff Meetings and other appropriate organizational gatherings, enabling other leaders to plug and play rather than manage logistics.
Provide strategic oversight and leadership for LCBC’s all-church events—including All Access, Global Leadership Summit, Grow Leader, and Vision Nights etc., ensuring execution is delegated and owned at the right level.
Partner and coordinate with the Advantage for appropriate onsite events hosted at LCBC.
Serve as the primary contact for external organizations LCBC hosts, overseeing the experience from first contact through final follow-up.
Lead vendor relationships, contract negotiations, catering coordination, and event budgets.
In partnership with the Experience Team, serve as a Summit Point Leader and liaison for the Global Leadership Summit, managing all communication and planning so Guest Experience Directors can focus on leading their locations.
Participate and lead in Generosity Initiative planning alongside the broader team, owning the logistics and overall guest experience for dinners, retreats, and half-day retreats.
Serve as the organizational lead for outside groups bringing conferences into LCBC (GrowLeader, etc.), acting as host, communicator, and experience owner.
Serve as a hospitality consultant to ministry teams—including Student Ministry, Young Adults, Kids, and others—helping them think through the guest experience at events like camps, retreats, and ministry specific gatherings.
Provide a clear framework and set of best practices that any ministry can apply to create warm, well-run, on-brand events—without removing ownership from the ministry leading them.
Help ministries think through logistics, environment, volunteer deployment, and attendee flow so that every LCBC connected event reflects our culture and values.
Know when to lead versus when to advise—the goal is to raise the floor for every ministry, not to create dependency on the Events Director.
Lead the budget planning and submission process for events within the Guest Experience ministry.
Ensure all events are resourced and run with financial integrity, maximizing ministry impact within set parameters.
Performs miscellaneous job-related duties as assigned.