Hospitality Aide

Autumn Care of Norfolk•Norfolk, VA
•Onsite

About The Position

Join our team as a Hospitality Aide and attend our Nurse Aide Class! We’ve been recognized by Newsweek and Plant-A Insights Group as one of America’s Most Admired Workplaces for 2026! The primary purpose of your job is to assist caregivers to provide a safe environment, give emotional and social support, and attend to the resident's physical needs and comfort. Performs a supportive role to Nursing Assistants and Charge Nurse. Responsible for greeting members/guests, answering the telephone, answering inquiries, and providing the service that individuals expect. Administrative tasks are also asked of this position. Performs other duties as directed by representatives of the community. Follows all health, sanitary and infection control policies and maintains established standards of practice set forth by the community's administration and Nursing Policies and Procedures.

Requirements

  • Must be enrolled in a high school program or be a high school graduate or equivalent
  • Must be able to communicate in English
  • Must have the ability to follow verbal and written instructions
  • Must possess and demonstrate the ability to carry out both verbal and written directions

Nice To Haves

  • Previous experience in long-term care preferred but not required
  • We can provide guidance and resources to help you earn your GED

Responsibilities

  • Assist caregivers to provide a safe environment
  • Give emotional and social support
  • Attend to the resident's physical needs and comfort
  • Perform supportive role to Nursing Assistants and Charge Nurse
  • Greet members/guests
  • Answer the telephone
  • Answer inquiries
  • Provide the service that individuals expect
  • Perform administrative tasks
  • Perform other duties as directed by representatives of the community
  • Follow all health, sanitary and infection control policies
  • Maintain established standards of practice set forth by the community's administration and Nursing Policies and Procedures

Benefits

  • Flexible Pay Options – Choose On-Demand Pay or Weekly Pay
  • Positive, Family-Like Atmosphere
  • Generous PTO & Benefits
  • Loan and Forgiveness program
  • Educational programs
  • DAILY Pay!
  • Benefit eligibility the first of the month following 30 days
  • Comprehensive benefit packages including medical, dental, and vision, and more
  • Health Savings Account available with employer contribution
  • 401K through Fidelity
  • Employer-paid life insurance (FT employees)
  • Robust Employee Assistance Program
  • Generous Paid Time Off (PTO)
  • Educational, leadership, and tuition opportunities
  • Various discount programs offered, including discounted childcare programs through KinderCare
  • Wellness programs offered through WebMD
  • Employee recognition programs
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