Hospitality Account Manager

Inspire•Colorado Springs, CO

10h•Onsite

About The Position

At INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career-oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success. We provide quality technology, qualified technicians, and a creative vision that enables our clients to effectively communicate at their conferences, meetings, and events-all while focusing on building trusting and lasting relationships through professional and personalized service. We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Short-term and Long-term Disability, and Paid Time Off / Holiday, 401(k), along with additional voluntary benefits, are available to all full-time employees at INSPIRE. We are looking for an Account Manager at The Broadmoor in Colorado Springs, CO. The salary range for this role is $60,000-65,000.

Requirements

Audio Visual Account Manager
Maintain a profitability threshold of 45% for each event
Reach the annual revenue performance goals established by INSPIRE
Invoicing
Maintain excellence in customer service, organization, and problem-solving
Establish credit accounts for events invoicing over $10,000
Work with Accounts Receivable on invoicing
Create Credit Memos when appropriate
Complete a Job Cost on all events invoicing over $5,000 pre-tax

Responsibilities

Prospect new clients for national business opportunities while maintaining a business relationship with existing clients to encourage repeat business.
Provide estimated budgets that support the client’s vision while maintaining a profitability threshold of 45% for each event, while working to reach the annual revenue performance goals established by INSPIRE.
Contact national sales lead sources, including, but not limited to: Convention and Visitors Bureau’s calendar, Internet searches.
Monitor in-market client lists to ensure information is kept up to date.
Operate seamlessly with both Sales and Operations.
Demonstrate evidence of organization and accountability in the position.
Uphold excellent customer service skills under pressure.
Articulate in communicating ideas, concepts, and directions clearly and concisely.
Maintain grooming to company standards and the standards of our clients.
Maintain excellence in customer service, organization, and problem-solving.
Establish credit accounts for events invoicing over $10,000.
Work with Accounts Receivable on invoicing.
Create Credit Memos when appropriate.
Complete a Job Cost on all events invoicing over $5,000 pre-tax.
Other duties or responsibilities as assigned.