About The Position

Hospital Unit Secretary facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions.

Requirements

  • Generally requires 0 to 3 years of related experience.
  • High School diploma is required.
  • Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively in both oral and written form.
  • Ability to handle difficult and stressful situations with critical thinking and professional composure.
  • Ability to understand and follow instructions.
  • Knowledge and skill in use of job appropriate technology and software applications.
  • Ability to exercise sound and independent judgment.
  • Must meet and maintain all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area.
  • American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
  • Unit Specific Certification: Hospital Unit Secretaries working in any unit at BH are not required to have a Basic Life Support (BLS) certification.
  • AHA Basic Life Support (BLS) with 6 months validity

Responsibilities

  • Prepares & maintains medical record: All pages are labeled.
  • Places all forms, clinical reports & returning diagnostic studies accurately and timely.
  • Copies appropriate sections and thins / breaks down charts as needed.
  • Thinned charts are either sent to medical records or transferred with the patient to another area of care as appropriate.
  • Flags unsigned forms for signature, date, time. Follows up to ensure completion.
  • Performs document scanning into electronic documentation management.
  • Maintains and updates bed tracking system to accurately reflect patient status in a timely manner.
  • Transfers and discharges patients in computer system.
  • Updates unit census per entity standard.
  • Enters patient or unit charges.
  • Ensures computer census accuracy at the beginning, with transfers and end of each shift.
  • Computer Physician Order Management responsibilities: Print forms.
  • For consults documents: telephone called, date, time and the name of person spoken to.
  • Ensures accuracy of patient status, i. e. observation, inpatient, telemetry, etc.
  • Unit Operation: Assists nurse with patient's requests as needed.
  • Assists in transport of supplies and specimens.
  • May assist in the delivery of meal trays, nourishments and in the completion of the menus if applicable.
  • Obtains updated OR schedule daily.
  • Maintains cleanliness of unit and nurse station.
  • Serves as a frontline ambassador.
  • Greets all visitors to unit.
  • Answers patient call system and telephones.
  • Delivers message to the appropriate person.
  • Maintains a working knowledge of printers and other clerical equipment used to perform job.
  • Reports malfunctioning/tags broken equipment.
  • Tracks equipment per unit/entity standard.
  • Assists with materials management, including ordering supplies, forms, floor stock, etc.
  • Orients new employees to the job.
  • Assist in collection and storage of patient belongings.
  • HUS staff in certain units may verify active diet orders with RN, as needed.
  • HUS staff in certain units may assist with discharge and transfer of patients as needed.
  • Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
  • Performs all other related job duties as assigned.
  • BH Unit specific criteria: Hospital Unit Secretaries in BH are not required to transport patients, assist with discharge and do not verify diet orders.

Benefits

  • Limited Benefits
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