Hospital Unit Secretary, Medical Surgical Neurology, Per Diem, Evenings
About The Position
The Hospital Unit Secretary facilitates department and patient flow and supports patient care by serving as a frontline ambassador in customer service and performing clerical duties and data entry functions. This is a per-diem evening position at Jackson Memorial Hospital – West Wing 11, with scheduled hours of 3:00 p.m. to 11:00 p.m. The role maintains medical records and patient-status information, supports unit operations, responds to visitors and communications, and assists nursing staff with unit needs. The employee demonstrates service excellence and the CARE values of Compassion, Accountability, Respect, and Expertise, and performs other related duties as assigned.
Requirements
- High school diploma.
- Generally requires 0 to 3 years of related experience.
- AHA Basic Life Support (BLS) certification with at least 6 months of validity; the certification must be maintained at Jackson Health System for the duration of employment.
- Additional applicable life-support certification for Healthcare Providers may be required at the unit level upon hire.
Nice To Haves
- Hospital Unit Secretary experience preferred.
- Customer service experience preferred.
Responsibilities
- Prepare and maintain medical records, ensuring pages and forms are accurately labeled and clinical reports and diagnostic studies are placed in the record promptly.
- Copy appropriate sections of charts and thin or break down charts as needed; send thinned charts to medical records or transfer them with patients as appropriate.
- Flag unsigned forms for signature, date, and time, and follow up to ensure completion.
- Scan documents into the electronic documentation management system.
- Maintain and update the bed-tracking system to accurately reflect patient status in a timely manner.
- Transfer and discharge patients in the computer system and update the unit census according to entity standards.
- Enter patient or unit charges and ensure computer census accuracy at the beginning of the shift, during transfers, and at the end of the shift.
- Print forms for Computer Physician Order Management and document telephone calls for consults, including the date, time, and name of the person spoken to.
- Ensure accurate patient status information, including observation, inpatient, and telemetry status.
- Assist nurses with patient requests as needed.
- Assist with transporting supplies and specimens; may help deliver meal trays and nourishment and complete menus, if applicable.
- Obtain the updated operating-room schedule daily.
- Maintain cleanliness of the unit and nurse station.
- Greet unit visitors, answer the patient call system and telephones, and deliver messages to the appropriate person.
- Maintain working knowledge of printers and other clerical equipment; report malfunctioning equipment and tag broken equipment.
- Track equipment according to unit or entity standards.
- Assist with materials management, including ordering supplies, forms, and floor stock.
- Orient new employees to the job.
- Assist with the collection and storage of patient belongings.
- In certain units, verify active diet orders with the RN as needed and assist with patient discharges and transfers as needed.
- Demonstrate service excellence and CARE values, and perform other related duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
