Hospital Unit Clerk

Freedom Behavioral Hospital of Greenville•Greenville, MS

11d•Onsite

About The Position

Freedom Behavioral Hospital of Greenville is seeking a highly organized and professional Hospital Unit Clerk to provide administrative and clerical support to the Nursing Department. The Unit Clerk serves as a liaison between nursing staff, medical providers, patients, families, and ancillary departments to ensure smooth daily operations and exceptional patient care.

Requirements

High School Diploma or GED required.
Knowledge of medical terminology preferred.
Minimum one (1) year of clerical, receptionist, unit secretary, or healthcare administrative experience preferred.
Experience in a hospital or behavioral health setting is a plus.
Strong communication and customer service skills.
Excellent organizational and time management abilities.
Ability to maintain confidentiality and HIPAA compliance.
Basic computer proficiency and data entry skills.
Ability to work in a fast-paced healthcare environment.
Strong interpersonal and problem-solving skills.
Valid driver's license preferred.
CPR certification (or ability to obtain upon hire).
Ability to pass background screening and drug screening.
Ability to work flexible schedules, weekends, and holidays as needed.
Ability to stand, walk, bend, and sit for extended periods.
Ability to lift and carry up to 10 pounds.
Ability to work in a psychiatric hospital environment and respond appropriately during emergencies.

Nice To Haves

Knowledge of medical terminology preferred.
Experience in a hospital or behavioral health setting is a plus.

Responsibilities

Answer and route incoming phone calls professionally.
Maintain patient charts and ensure medical records are accurate, complete, and properly filed.
Enter admissions, transfers, and discharges into the electronic health record (EHR).
Assist nursing staff with administrative and clerical duties.
Coordinate communication between patients, families, providers, and hospital staff.
Monitor and maintain unit supplies and report equipment concerns.
Assist with transportation coordination for admissions, discharges, and appointments.
Support data collection, reporting, and tracking for nursing leadership.
Fax, copy, email, and distribute patient-related documents as needed.
Assist with physician rounds and communication of orders.
Participate in departmental meetings and training activities.
Perform other duties as assigned by leadership.