Unit Clerk

Fox Subacute - Philadelphia•Philadelphia, PA

3d•Onsite

About The Position

Fox Subacute, a long term care facility specializing in respiratory residents, is seeking a Full Time Unit Clerk. The Unit Clerk will be working in a fast-paced, patient-focused setting with direct interaction with residents and their families. The role requires a compassionate, professional demeanor and the ability to adapt to changing priorities.

Requirements

Superb interpersonal, verbal and written communication skills
Ability to maintain a consistently pleasant and professional demeanor during stressful situations
Ability to take direction and at times work independently
Prioritize tasks and have excellent organizational abilities
Ability to maintain confidentiality
Proficient in all aspects of Microsoft Office
Organizational & detail-oriented with the ability to multitask
Excellent communication skills for verbal and written interactions with patients, families, and staff
Confidentiality and HIPAA compliance knowledge
Ability to work well under pressure in a fast-paced environment
Basic computer skills (EHR, Microsoft Office) and familiarity with healthcare terminology

Nice To Haves

Some knowledge of healthcare, insurance, referrals and transportation

Responsibilities

Maintain and update patient records in electronic health records (EHR) and/or paper files, ensuring accuracy and confidentiality
Schedule appointments, tests, procedures, and transport for residents
Assist with medical record requests and closing of charts
File, fax, and photocopy documents as needed
Answer and transfer phone calls for the facility
Greet residents and families upon arrival, creating a welcoming environment
Assist with admissions, transfers, and discharges.
Give facility tours to potential patients/family members
Address resident and family inquiries professionally and promptly
Assist nurses and staff by ensuring they have necessary materials and information needed
Maintain cleanliness and organization of the unit’s work area