Part Time Hospital Support Representative
About The Position
Uniguest is seeking a customer service-focused candidate to join our pCare Services team as a Hospital Support Representative. In this part-time position, you will help support the maintenance of our technical solutions deployed in hospitals by providing front-line service to patients and staff. With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare by Uniguest creates personalized customer experiences in healthcare and hospital environments. A successful candidate will be comfortable handling computer documentation including payment records. Flexible Shifts - up to 30 hours/week
Requirements
- Exceptional customer service and communication skills
- Be self-motivated and able to work independently in a fast-paced environment
- Basic computer skills
- High school diploma or equivalent
- Ability to work onsite at hospitals daily and travel between each location as needed
- Must be able to lift 25 lbs. and climb a 6-foot ladder
- Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination and Flu vaccination
Responsibilities
- Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers expectations
- Collaborate with team members to troubleshoot and resolve any issues affecting services
- Familiarize customers with the use of our interactive system and its features
- Replace small defective equipment as needed (tv, pillow speakers, phones)
- Perform other related duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
