Hospital Services Supervisor

WM • Milwaukee, WI

12d • Onsite

About The Position

Under direction, oversees all activities of the On-Site Service Technicians. Manages the time schedules and collection efficiency of the On-Site Service Technicians. Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to support services needed. Provides site supervision of On-Site Service Technicians at multiple locations. Coordinates delivery and pick-up with MAE, outside vendors, and others as required. Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned. Travels within assigned area to client sites to proactively & professionally resolve customer service questions, problems, and issues. Travels between customer facilities providing on-site placement and collection of waste containers for various WMHS programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested. May oversee outside vendor services as well. Perform other duties and responsibilities, as assigned.

Requirements

• High School Diploma or GED (accredited)
• 1-3 years of supervisory experience, preferably in a Health Care setting
• Valid Driver's License

Responsibilities

• Selects, trains, manages and develops an effective and efficient Services staff
• Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to support services needed
• Provides site supervision of On-Site Service Technicians at multiple locations
• Coordinates delivery and pick-up with MAE, outside vendors, and others as required
• Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned
• Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues
• Travels between customer facilities providing on-site placement and collection of waste containers for various WMHS programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested
• May oversee outside vendor services as well
• Perform other duties and responsibilities, as assigned

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• stock purchase plan
• company matching on a 401(k)
• paid vacation
• holidays
• personal days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED