Hospital Security Officer Trainee

UIOWA•Iowa City, IA

9d•Onsite

About The Position

The University of Iowa Health Care department of Safety and Security is seeking a Hospital Security Officer Trainee to perform duties needed to maintain a safe and secure environment for patients, visitors, and staff in the buildings and grounds of the University of Iowa Health Care. Provide exceptional customer service while security screening patients, visitors, and staff as they enter the hospital. Provide surveillance of various patient units. Respond to and resolve emergencies such as security alarms and patient/visitor/staff assists. Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems. Provide effective oral and written communication. Perform security checks and monitor special assignments. Report and follow-up on all safety and fire hazards. Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement. Perform safekeeping procedures. Assist with information to patients/visitors/staff. Escort to parking ramps and outlying areas.

Requirements

One year of experience in safety/fire safety/security or law enforcement.
Valid driver's license and the ability to meet fleet safety standards is required.
Ability to walk and climb stairs.
Ability to lift and carry 50 pounds.
Ability to work outside in extreme weather conditions.
Ability to see and hear accurately in both day and nighttime conditions.

Nice To Haves

Two years of customer service experience.
Proficiency in Microsoft Office computer software applications (i.e. Word, PowerPoint, Excel, etc).
Exceptional written and verbal communication skills.

Responsibilities

Perform duties needed to maintain a safe and secure environment for patients, visitors, and staff in the buildings and grounds of the University of Iowa Health Care.
Provide exceptional customer service while security screening patients, visitors, and staff as they enter the hospital.
Provide surveillance of various patient units.
Respond to and resolve emergencies such as security alarms and patient/visitor/staff assists.
Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems.
Provide effective oral and written communication.
Perform security checks and monitor special assignments.
Report and follow-up on all safety and fire hazards.
Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement.
Perform safekeeping procedures.
Assist with information to patients/visitors/staff.
Escort to parking ramps and outlying areas.