Hospital Phlebotomy Tech I - Banner Del Webb

Sonora Quest Laboratories / Laboratory Sciences of Arizona•Sun City West, AZ
•$19 - $23•Onsite

About The Position

This position may be located in a hospital facility, Patient Service Center (PSC), In Office Phlebotomy (IOP), or Mobile Diagnostic Services (MDS), and may require coverage at multiple locations. The role collects and receives biological specimens, enters specimen and patient information into the company computer system, prepares samples for analytical testing, and distributes specimens to the appropriate analytical area. It also covers pre- and post-analytical testing tasks and may include specified analytical testing as assigned. The position follows the Code of Conduct and established policies, procedures, regulatory and accreditation requirements, and applicable professional standards. The position focuses on accurate specimen collection and processing, quality, timely and correct documentation, appropriate use of supplies, customer service, teamwork, and respect for patient rights and privacy under HIPAA. Employees may be assigned to work in any area, department, or shift. Float positions require travel, flexible hours, and coverage at multiple locations, including mobile and in-office phlebotomy sites.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent may be required depending on state regulatory requirements.
  • Basic knowledge of department resource materials.
  • Completion of a phlebotomy program or phlebotomy experience.
  • Phlebotomy certification as defined by state regulations.
  • May require DHS Fingerprinting Certification or the ability to obtain it.
  • Depending on department and location, must have a valid driver's license in the state of employment and be eligible for coverage under the company auto insurance policy.
  • Float positions require travel and flexible availability to work at multiple locations and cover mobile or in-office phlebotomy facilities.
  • Must be flexible and available based on staffing requirements; weekends, holidays, overtime, and occasional on-call duties may be required.

Nice To Haves

  • Bilingual in Spanish and English.
  • Knowledge of medical terminology.
  • Additional related education and/or experience.

Responsibilities

  • Collect specimens and perform general laboratory specimen processing or referral laboratory processing, ensuring correct patient and specimen identification and specimen integrity using appropriate techniques for all required age criteria.
  • For IOP locations, manage client relationships within compliance regulations to meet client needs and business objectives.
  • Enter and verify patient demographics, location, physician data, requested tests, collection time and date, clinical information, and other pertinent information for processing and billing.
  • Verify the accuracy of entered information and the appropriateness of received specimens.
  • Aliquot and label specimens according to departmental procedures, deliver specimens to the technical area in a timely manner, and/or perform initial sample processing and preparation for transport.
  • May assist with workflow monitoring and training new employees.
  • Ensure work is accurate and complete; complete documents legibly and accurately, follow established methods and procedures, and document communications appropriately.
  • Initiate computer-generated reports as required for patient reporting and quality assurance monitoring; meet departmental productivity, quality, and specimen rejection standards.
  • Participate in department or system committees and Six Sigma teams, providing input on quality and improvement.
  • Use supplies and materials appropriately, avoid excessive waste, and participate in cost-reduction and service-improvement initiatives.
  • Communicate courteously and professionally with internal and external customers; work collaboratively, resolve basic service issues, attend meetings, and stay current with communications.
  • Protect patient rights and privacy, including HIPAA requirements.
  • Work in assigned areas, departments, and shifts; float positions may require travel and coverage at multiple locations with minimal notice.
  • May work weekends, holidays, overtime, and occasional on-call duties, including evenings and early mornings, depending on staffing requirements.
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