Hospital Manager - CVCA Nashville

Mission Pet Health•Nashville, TN
•$65,000 - $70,000•Onsite

About The Position

CVCA Nashville is seeking a Hospital Manager to help establish and lead a new veterinary cardiology practice. The role leads hospital operations and people management, drives business results, manages the profit and loss, and fosters an engaged culture focused on quality medical practices. The manager connects business strategy with clinical excellence and ensures the team has the leadership, resources, and environment needed to provide exceptional cardiac care. The Hospital Manager recruits, hires, and onboards teammates; addresses conflict; promotes accountability, communication, and collaboration; and organizes meetings to keep the team aligned. The role oversees labor costs, cost of goods, inventory, budgeting, financial metrics, and timely business reporting. It also supports regulatory compliance and safety, manages billing and financial processes with partner and referral hospitals, and supports the medical team through coaching, scheduling, and workflow management. Veterinary Technician or Assistant duties may be performed as needed to support patient care. The manager partners with clients to maintain a positive experience and guides teammates on professional communication and scheduling. The position is based onsite at CVCA Nashville in Nashville, Tennessee. The role offers a four-day work week with no weekends and includes access to the resources and professional network of CVCA and Mission Pet Health.

Requirements

  • Proven experience recruiting, interviewing, and selecting high-quality teammates.
  • Experience leading a diverse workforce in a customer-focused veterinary hospital or retail environment.
  • Excellent communication skills, including the ability to tailor messages to DVMs, field leadership, and teammates.
  • Conflict management experience and the ability to establish a positive, can-do team environment.

Nice To Haves

  • Associate's degree or higher, or relevant work experience.
  • Previous P&L management experience, including success driving results and managing labor costs.

Responsibilities

  • Recruit, hire, and onboard high-quality teammates.
  • Address conflict, foster an engaged work environment, hold the team accountable for performance and behavior, and organize effective meetings.
  • Manage the hospital’s P&L, including labor costs, cost of goods, and inventory.
  • Participate in budgeting, monitor financial metrics, and deliver business reports on time.
  • Maintain a safe work environment and monitor compliance with OSHA guidelines, DEA requirements, and applicable local and federal laws.
  • Oversee billing and financial management with partner and referral hospitals.
  • Support the DVM team through coaching, scheduling, and workflow management.
  • Perform Veterinary Technician or Assistant duties as needed to support patient care.
  • Partner with clients to ensure a positive experience, address concerns proactively, and guide teammates on professional communication and scheduling processes.

Benefits

  • Four-day work week and no weekends.
  • Generous paid time off package.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Employee Assistance Program (EAP).
  • 401(k) retirement plan with matching.
  • Life insurance.
  • Disability coverage.
  • Leadership development programs.
  • Peer network of experienced Hospital Managers and Operations Directors.
  • Access to a nationwide community of veterinary professionals.
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