Hospital Liaison

Dasco HME LLC • Wilmington, MA

35m • Hybrid

About The Position

The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home.

Requirements

• High School diploma or GED equivalent.

Nice To Haves

• Associate’s degree in related field.
• Six months’ experience in healthcare/medical/insurance/DME customer service role

Responsibilities

• Attends daily discharge planning meetings where applicable, record patient needs, communicate patient information to DASCO staff for benefits verification and inventory confirmation.
• Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs.
• Delivers equipment to patient’s room for home transition, educate patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, accurately and patiently answers all questions.
• Maintains working knowledge of home medical equipment and DASCO products and services.
• Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind.
• Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while also maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and all other applicable rules and regulations.
• Encourages and grows relationship with hospital partnership team members.
• Other duties as assigned by the branch office manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED