Hospital Liaison

Vierra Communities•Falls Church, VA

11h•Onsite

About The Position

Vierra Communities is seeking a Hospital Liaison to join their dynamic team in supporting the DC Metro area. This role is for individuals looking to apply their skills and compassion with an employer that values their contributions. Vierra Communities offers generous and competitive pay and benefits, alongside a positive work environment committed to growth and excellent care. Vierra is a family-owned and operated community providing a unique health & rehabilitation experience with a close-knit staff. The company fosters a positive, supportive, and thriving culture that encourages innovation, leadership, warmth, compassion, and excellence, with a mission to advance and redefine healthcare.

Requirements

Must possess a desire to learn and execute the sales process in marketing or health care related field
Critical care, rehabilitation, third party reimbursement, and/or case management experience
Must have the ability to make independent decisions when circumstances warrant such action
Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the public
Must possess good communication and organizational skills and a willingness to work harmoniously with team members in all positions
Basic computer literacy
Must be able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc. that are necessary for business development
Must be willing to seek out new sales methods and principles and be willing to implement them into existing practices
3 to 5 years of work/life experience in health care related field

Nice To Haves

Previous sales experience preferred

Responsibilities

Develop and maintain a thorough understanding of the territory assigned, target markets, and the business of existing and potential referral sources within the hospital system or systems assigned to include but not limited to physicians and out-patient services
Keep abreast of general economic and business conditions as they relate to assigned territory, target markets and referral sources
Schedule 6-8 planned activities per business day to maintain and grow existing referrals sources as well as identify new referral sources within an account assigned
Develop and maintain thorough understanding of assigned hospital’s census, assigned hospital service lines, assigned hospital strategies, treatment programs, philosophies, strategic goals and objectives
Target physicians within assigned territory and hospital system to achieve alignment and synergy in providing shared patients
Utilization of harvest data when appropriate
Regular utilization of company and facility specific collateral as selling tools to increase census goals
Regular utilization of customer satisfaction surveys results, FIVE-star rating, rehab success stories and discharge case plans
Conduct bedside selling in a timely manner when requested by discharge planner or family request
Assist in the building of primary and secondary referral relationships with contracted MCO’s
Attend various presentations and luncheons to represent Vierra
Provide hospital liaison support to multiple center sites when needed and appropriate
Support all Vierra facilities, facilitating non-traditional referred facilities if business needs to be directed out of traditional referral patterns
Identify and work in collaboration with Regional Sales and Marketing team in assigned hospital as it relates to ACO, Bundle Care and preferred provider relationships
Work in collaboration with facilities in maintaining relationship with Physicians as it relates to business development and alignment with the hospital system
Participate in Business Development meetings within the primary facilities assigned as schedule allows but at minimum 2 times a month (preferred to be in person but call in is acceptable)
Actively participate in the development and implementation of the strategic yearly and quarterly business development plan in primary referred facilities
Complete clinical on boarding form and bedside assessment of all referrals prior to admission
Follow up daily on return to hospital patients, bed hold, and non-bed hold alike
Documentation in written form in PCC and verbal update back to admission director daily
Communicate with assigned centers daily