Hospital Engagement Specialist (Remote)

Mental Health Cooperative•Nashville, TN

10d•Remote

About The Position

The Hospital Engagement Specialist fosters the relationship between area hospitals and MHC. This position acts as a bridge to bring Consumers into MHC services directly from the hospital. The Hospital Engagement Specialist works to ensure Consumers are connected to the right serve at the right time. MHC was founded in Nashville, Tennessee, in response to the need for assertive community-based treatment for individuals who have required frequent inpatient psychiatric hospitalization. Since 1993, MHC has been passionately helping adults with severe mental illness to live quality lives in the community with our state-of-the-art treatment and support. In 1999, MHC recognized the need to support the whole family and expanded services to include children and youth. We established our non-profit agency by merging three community organizations: Urban Case Management of Meharry Community Health Center, Continuous Treatment Team of Council of Community Services, and Mobile Crisis Team of the Crisis Intervention Center. This fusion resulted in an innovative, comprehensive, and multidisciplinary approach that addresses the specialized needs of individuals living with severe behavioral health conditions and challenges related to poverty. MHC remains the only organization in the state focused solely on this population.

Requirements

Master's Degree in a health-related field of counseling, psychology, or social work.
Must be licensed or license eligible (LPC, LMSW, LCSW, LMFT or equivalent)
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Cell Phone

Responsibilities

Work with area hospitals to identify Consumers who need MHC services.
Identify appropriate services based on hospital discharge paperwork, face to face, and telephonic meetings.
Provide education and marketing to area hospitals about MHC services.
Travel to satellites to provide education to staff as needed.
Create and foster relationships with area hospital staff, discharge planners, and administration.
Track quality improvement data as outlined by Director.
Track engagement data as outlined by Director.
Summarize quality improvement and engagement data as needed and present to MHC leadership.
Review ER utilization and inpatient hospitalization reports to identify Consumers needing MHC services.
Develop relationships with local Emergency Rooms in order to collaborate on admission of high utilizers of emergency services.
Attend and participate in agency multidisciplinary team meetings as needed.
Represent the Agency with visitors learning about the agency model.
Responsible for attending all mandatory in-services, continuing education and annual health requirements.
Comply with all Corporate Compliance policies, practices and procedures.
Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director
Comply with all OSHA and safety policies, practices, and procedures.
Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator.
Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.
Provide leadership to others through example and sharing of knowledge/skill.
Follow all policies and procedures set by the Agency.