Hospital Billing Insurance Claims Specialist

Lee Health•Cape Coral, FL
•Onsite

About The Position

Provides claim follow-up, resolution, and payment collection from insurance companies for unpaid LMHS hospital billing claims. The role includes completing outstanding insurance reports, researching insurance correspondence, documenting in the Medic computer system, following up on customer inquiries or complaints, and communicating with other departments. Duties may also include posting insurance and patient receipts, making customer service phone calls, and assisting within the department to resolve accounts.

Requirements

  • High school diploma or equivalent.
  • One year of billing or insurance experience is preferred.

Nice To Haves

  • One year of billing or insurance experience.

Responsibilities

  • Follow up on unpaid hospital billing claims with insurance companies.
  • Resolve insurance claims and obtain payment.
  • Complete outstanding insurance reports.
  • Research insurance correspondence.
  • Document information in the Medic computer system.
  • Follow up on customer inquiries and complaints.
  • Communicate with other departments.
  • Post insurance and patient receipts as needed.
  • Make customer service phone calls as needed.
  • Assist within the department to resolve accounts.
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