Hospital Bed Board Coordinator - Onsite Full Time Night Shift

GuidehouseLos Angeles, CA
$38,000 - $63,000Onsite

About The Position

The Hospital Bed Board Coordinator (Full Time) will regulate bed availability throughout the hospital. Bed Board Coordinators function as key associates overseeing bed availability hospital-wide. Admissions, transfers and discharges will be monitored in real time to facilitate effectual throughput and patient flow. The role involves monitoring admit status of patients from the ED to the inpatient/Observation setting, communicating with various hospital departments regarding patient status and bed availability, and reviewing medical admit orders for accuracy and completion. The coordinator will also conduct walking rounds with inpatient charge nurses, possess knowledge on insurance verification, and maintain collaborative interactions with physicians and staff. A key responsibility includes operating the hospitals electronic bed board with detail and efficiency, possessing basic registration skills, and exemplifying analytical thought processes to prioritize critical admits and in-house transfers. The role also entails completing a daily hospital census reconciliation, notifying relevant staff regarding bed delays, anticipating potential barriers to admittance, and maintaining a calm, professional demeanor during all interactions, especially during conflict or crisis. Adherence to organizational policy, maintaining confidentiality and patient rights, and participating in performance improvement opportunities are also essential. Other duties as assigned by manager and/or director of care management.

Requirements

  • High school diploma or GED equivalent.
  • One year (1) or more: previous experience in an acute care setting OR related health care setting OR strong previous customer service experience.
  • Current BLS (Basic Life Support) certification from the American Heart Association OR ability to obtain within 90 days of start date.

Nice To Haves

  • Team player that can follow a system and protocol to achieve a common goal.
  • Highly organized and well developed oral and written communication skills.
  • Confidence to communicate and outreach to other community health care organizations and personnel.
  • Demonstrates sound judgment, decision making and problem-solving skills.
  • Proficient computer skills utilizing Microsoft Office, especially Word and Excel.
  • Critical thinking.
  • Resourcefulness.
  • Experience in patient admittance, bed board, or administrative work.
  • Strong conceptual, as well as quantitative and qualitative analytical skills.

Responsibilities

  • Regulate bed availability throughout the hospital.
  • Oversee bed availability hospital-wide.
  • Monitor admissions, transfers, and discharges in real time to facilitate effectual throughput and patient flow.
  • Monitor admit status of patients from the ED to the inpatient/Observation setting.
  • Communicate with ER staff, ED care managers, house supervisors, environmental services, and inpatient charge nurses regarding patient status and bed availability.
  • Initiate clear, concise, and ongoing communication regarding bed availability and patient flow.
  • Review medical admit orders for accuracy and completion, and oversee bed availability for admits, transfers, and discharges.
  • Conduct walking rounds with inpatient charge nurses to establish bed status of availability or non-availability.
  • Determine accurate insurances on all admissions, i.e. HMO, PPO, Medicare Days, authorizations etc.
  • Maintain positive, effective, collaborative interactions with physicians, department directors, and staff members to communicate the needs of patients and the facility.
  • Operate the hospitals electronic bed board with detail and efficiency.
  • Prioritize critical admits and in-house transfers as medically indicated.
  • Complete a daily hospital census reconciliation.
  • Notify house supervisor, CM, ED, environmental services, and inpatient staff regarding bed delays.
  • Anticipate potential barriers to admittance, unit transfers, and discharges, intervening appropriately to offset any adverse impact.
  • Maintain a calm, professional, rational demeanor during all times of interaction.
  • Perform well and maintain bed stability in situations involving conflict or crisis.
  • Adhere to organizational and departmental policy maintaining confidentiality and patient rights.
  • Participate in performance improvement and knowledge advancement opportunities.
  • Perform other duties as assigned by manager and/or director of care management.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
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