Hospital Bed Board Coordinator - Onsite Full Time, Swing Shift

Guidehouse•Los Angeles, CA

8d•Onsite

About The Position

The Hospital Bed Board Coordinator (Part Time) will regulate bed availability throughout the hospital. Bed Board Coordinators function as key associates overseeing bed availability hospital-wide. Admissions, transfers and discharges will be monitored in real time to facilitate effectual throughput and patient flow. This role involves monitoring the admit status of patients from the ED to the inpatient/Observation setting, communicating with various hospital staff regarding patient status and bed availability, and initiating clear, concise, and ongoing communication regarding bed availability and patient flow. The coordinator will review medical admit orders for accuracy and completion, conduct walking rounds with inpatient charge nurses to establish bed status, and maintain knowledge on insurance verification. They will also operate the hospital's electronic bed board with detail and efficiency, complete a daily hospital census reconciliation, and notify relevant staff regarding bed delays. Additionally, the role requires anticipating potential barriers to admittance, unit transfers, and discharges, intervening appropriately, and maintaining a calm, professional demeanor during all interactions, especially during conflict or crisis. Adherence to organizational and departmental policy, maintaining confidentiality and patient rights, and participating in performance improvement and knowledge advancement opportunities are also key aspects of the position. Other duties as assigned by manager and/or director of care management.

Requirements

High school diploma or GED equivalent.
One year (1) or more: previous experience in an acute care setting OR related health care setting OR strong previous customer service experience.
Current BLS (Basic Life Support) certification from the American Heart Association OR ability to obtain within 90 days of start date.

Nice To Haves

A team player that can follow a system and protocol to achieve a common goal.
Highly organized and well developed oral and written communication skills.
Confidence to communicate and outreach to other community health care organizations and personnel.
Demonstrates sound judgment, decision making and problem-solving skills.
Proficient computer skills utilizing Microsoft Office, especially Word and Excel.
Critical thinking.
Resourcefulness.
Experience in patient admittance, bed board, or administrative work.

Responsibilities

Regulate bed availability throughout the hospital.
Oversee bed availability hospital-wide.
Monitor admissions, transfers, and discharges in real time to facilitate effectual throughput and patient flow.
Monitor admit status of patients from the ED to the inpatient/Observation setting.
Communicate with ER staff, ED care managers, house supervisors, environmental services, and inpatient charge nurses regarding patient status and bed availability.
Initiate clear, concise, and ongoing communication regarding bed availability and patient flow.
Review medical admit orders for accuracy and completion, as well as to oversee bed availability for admits, transfers, and discharges.
Conduct walking rounds with inpatient charge nurses to establish bed status of availability or non-availability.
Maintain knowledge on insurance verification to determine accurate insurances on all admissions, i.e. HMO, PPO, Medicare Days, authorizations etc.
Maintain positive, effective, collaborative interactions with physicians, department directors, and staff members to communicate the needs of patients and the facility.
Operate the hospitals electronic bed board with detail and efficiency.
Possess basic registration skills.
Exemplify analytical thought processes, prioritizing critical admits and in-house transfers as medically indicated.
Complete a daily hospital census reconciliation.
Notify house supervisor, CM, ED, environmental services, and inpatient staff regarding bed delays.
Anticipate potential barriers to admittance, unit transfers, and discharges, intervening appropriately to offset any adverse impact.
Maintain a calm, professional, rational demeanor during all times of interaction.
Perform well and maintain bed stability in situations involving conflict or crisis.
Adhere to organizational and departmental policy maintaining confidentiality and patient rights.
Participate in performance improvement and knowledge advancement opportunities.
Perform other duties as assigned by manager and/or director of care management.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program