Hospital Bed Board Coordinator - Onsite Full Time, Swing Shift

Guidehouse•Los Angeles, CA

9d•Onsite

About The Position

The Hospital Bed Board Coordinator will regulate bed availability throughout the hospital. Bed Board Coordinators function as key associates overseeing bed availability hospital-wide. Admissions, transfers and discharges will be monitored in real time to facilitate effectual throughput and patient flow. This role involves monitoring the admit status of patients from the ED to the inpatient/Observation setting, communicating with various hospital staff regarding patient status and bed availability, and initiating clear, concise, and ongoing communication regarding bed availability and patient flow. The coordinator will review medical admit orders for accuracy and completion, conduct walking rounds with inpatient charge nurses to establish bed status, and possess knowledge of insurance verification. They will maintain positive interactions with physicians and staff, operate the hospital's electronic bed board, and exemplify analytical thought processes. Daily hospital census reconciliation, notification of bed delays, and anticipation of potential barriers to admittance, transfers, and discharges are key functions. The role requires maintaining a calm, professional demeanor, performing well in conflict or crisis situations, adhering to policies, and participating in performance improvement opportunities.

Requirements

High school diploma or GED equivalent.
One year (1) or more: previous experience in an acute care setting OR related health care setting OR strong previous customer service experience.
Current BLS (Basic Life Support) certification from the American Heart Association OR ability to obtain within 90 days of start date.

Nice To Haves

A team player that can follow a system and protocol to achieve a common goal.
Highly organized and well developed oral and written communication skills.
Confidence to communicate and outreach to other community health care organizations and personnel.
Demonstrates sound judgment, decision making and problem-solving skills.
Proficient computer skills utilizing Microsoft Office, especially Word and Excel.
Critical thinking.
Resourcefulness.
Experience in patient admittance, bed board, or administrative work.

Responsibilities

Monitors admit status of patients from the ED to the inpatient/Observation setting.
Communicates with ER staff, ED care managers, house supervisors, environmental services, and inpatient charge nurses regarding patient status and bed availability.
Initiate clear, concise, and ongoing communication regarding bed availability and patient flow.
Reviews medical admit orders for accuracy and completion, as well as to oversee bed availability for admits, transfers, and discharges.
Conducts walking rounds with inpatient charge nurses to establish bed status of availability or non-availability.
Has knowledge on insurance verification to determine accurate insurances on all admissions, i.e. HMO, PPO, Medicare Days, authorizations etc.
Maintains positive, effective, collaborative interactions with physicians, department directors, and staff members to communicate the needs of patients and the facility.
Operates the hospitals electronic bed board with detail and efficiency.
Possesses basic registration sills.
Exemplifies analytical thought processes, prioritizing critical admits and in-house transfers as medically indicated.
Completes a daily hospital census reconciliation.
Notifies house supervisor, CM, ED, environmental services, and inpatient staff regarding bed delays.
Anticipates potential barriers to admittance, unit transfers, and discharges, intervening appropriately to offset any adverse impact.
Maintains a calm, professional, rational demeanor during all times of interaction.
Performs well and maintain bed stability in situations involving conflict or crisis.
Adheres to organizational and departmental policy maintaining confidentiality and patient rights.
Participates in performance improvement and knowledge advancement opportunities.
Performs other duties as assigned by manager and/or director of care management.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program