Full Time Hospital Admissions Rep, 9:00AM -5:30PM

Guidehouse • Los Angeles, CA

1d • $38,000 - $63,000 • Onsite

About The Position

The Hospital Admissions Representative is responsible for obtaining and verifying demographic information, insurance benefits and eligibility. Assigns the correct medical record and account number; therefore, providing a database which ensures accurate billing and clinical information. This position is onsite Day (Morning into Evening) 9:00 AM - 5:30 PM with rotating weekends and holidays. Hours can change as needed. Schedule may be adjusted according to the needs of the business based on patient census.

Requirements

• High School Diploma or equivalent GED required.
• Minimum 1 year experience in a medical setting or heavy customer service environment utilizing data entry skills, insurance or other online websites and various software applications.
• Medical terminology knowledge OR ability to learn.
• Current BLS certification from American Heart Association OR ability to obtain within 90 days from start date.
• Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date.

Nice To Haves

• 2 years of Emergency Department admitting experience.

Responsibilities

• Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews, physician offices, and in-house departments.
• Obtains required signatures on legal consents and insurance forms.
• Performs required pre-certification, credit referral, or deposit collection.
• Enters data in computer and thoroughly documents any incomplete admissions/registrations in the manner prescribed.
• Obtains pre-certification, referral, or authorization number and updates patient's file.
• Notifies patients, family members, physicians, and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles, or deposits needed, documenting all information in the computer system.
• Reviews Physician’s orders for completion and ensures all required information is listed.
• Completes Medicare Compliance and obtains ABN if necessary.
• Knowledge of all Federal, State, and Local Laws pertaining to insurance rules and regulations.
• Maintains multiple computer systems.
• Maintains positive customer service at all times, referring unresolved issues to the appropriate supervisor.
• Answers telephone calls.
• Follows pre-established script and provide assistance to callers.
• Completes all shift duties in a timely and accurate manner.
• Complies with all safety regulations, policies, and procedures as defined by Customer.
• Ability to type a minimum of 35 WPM.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED