Hospital Administrator - VCA West Los Angeles

VCA Animal Hospitals•Los Angeles, CA

23h•Onsite

About The Position

VCA West Los Angeles Animal Hospital, an AAHA-accredited, 24-Hour Emergency, Specialty, and General Practice Hospital, is seeking an experienced Hospital Administrator to join its leadership team. Located in Los Angeles, California, the hospital is a 42,000 square feet referral center, primary care facility, and teaching hospital with round-the-clock emergency services. It features a team of 39 veterinarians, 6 residents, and 15 interns, offering specialized expertise across various medical fields. The facility includes nine surgery suites, 19 examination rooms, MRI and CT facilities, and a radiation oncology suite with a linear accelerator. VCA West LA is recognized as one of nine Veterinary Trauma Centers in the US and is committed to education through its internship and residency program. As Hospital Administrator, you will collaborate with the Regional Management team and Medical Directors to oversee administrative aspects, focusing on a team-oriented approach to management. Key responsibilities include mentoring staff, supervising facility operations and maintenance, ensuring practice growth and profitability, and aligning with the hospital's mission of high-quality patient care and client service. The role requires strong financial acumen, including proficiency in financial statement analysis, and comprehensive knowledge of HR compliance regulations. The ideal candidate is a hands-on leader adaptable to evolving hospital dynamics, staff expectations, and client needs, dedicated to upholding high medical care standards and fostering employee growth.

Requirements

At least 5 years of managing a veterinary practice and financial budget management experience.
College Degree
At least 5 years of previous veterinary management experience.
Knowledge of sales and marketing techniques.
Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
The ability to make decisions, delegate responsibility and achieve results with hospital team members.
Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
Must be able to handle multiple tasks and deal with an environment of changing priorities.

Nice To Haves

MBA preferred
CVPM a plus or interest in obtaining

Responsibilities

Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
Oversee the hiring and evaluation of professional staff, with the approval of the Regional Management team.
Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.
Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
Maintain client/patient medical/surgical records and make certain all necessary logs are kept up to date through established protocols; assist colleagues in follow-up and future management of the patient.
Supervise the administration and case review of client medical complaints.
Other duties may be assigned.