Hospice Volunteer Coordinator

The University of Kansas Health System•Olathe, KS

44d•Onsite

About The Position

The Volunteer Coordinator is responsible for coordinating all volunteer services for the Hospice Service. This role involves developing, implementing, and evaluating a comprehensive volunteer program designed to support patients, families, and staff. The coordinator is tasked with recruiting, training, scheduling, and supervising volunteers, while also ensuring adherence to regulatory standards. Additionally, the position focuses on fostering community partnerships, enhancing volunteer engagement and retention, and promoting the hospice philosophy of care.

Requirements

Bachelors Degree in Social Work, Teaching, Communications, Human Services, Public Relations, or related healthcare field OR five years of related experience in volunteer coordination, healthcare non-profit, or program management setting
KDADS background check upon hire
Healthcare license required by discipline if applicable
Valid, unrestricted driver’s license, Kansas Class C or equivalent.
MVR results must be in compliance with Health System Safe Driving Program Policy.
Candidate must have access to reliable, personal transportation.
Vehicle must carry insurance with at least the minimum automobile liability insurance levels required by the state(s) of operation.

Nice To Haves

2 or more years volunteer leadership experience
2 or more years hospice, healthcare, or nonprofit environment experience
2 or more years community outreach and volunteer engagement strategies experience
2 or more years of event or project planning experience
Certified in Volunteer Administration (CVA) - Council for Certification in Voluntary Administration (CCVA)

Responsibilities

Develop and implement volunteer recruitment strategies through marketing efforts, community outreach, networking, and partnerships.
Screen, interview, select, and train volunteers; ensure ongoing competency.
Coordinate volunteer assignments and schedules across all hospice locations of care.
Lead volunteer meetings, in-services, and educational activities.
Maintain policies, procedures, and training materials in compliance with regulatory standards.
Collaborate with the interdisciplinary team to support patient and family needs.
Participate in organizational initiatives as required.
Serve as a client-facing representative of hospice services and the health system within the community.
Build and maintain relationships with community organizations, schools, faith-based groups, and local partners to promote hospice services and volunteer opportunities.
Support marketing and outreach efforts, including events, presentations, and public education to increase awareness of hospice services while representing the overall health system.
Supervise, support, and evaluate volunteer performance to promote engagement and retention.
Plan and implement volunteer events and recognition initiatives.
Maintain accurate records, statistics, documentation, and program reporting.
Maintain communication with volunteers, staff, patients, and families.
Perform the professional, clinical, and/or technical competencies of the assigned unit or department.