Hospice Social Worker

Presbyterian Homes & Services•Waukesha, WI

1d•Hybrid

About The Position

Put Your Purpose To Work at PHS • We Have a Place for YOU • Apply Today! Find purpose. Share compassion. Make a lasting impact. Presbyterian Homes & Services (PHS) is seeking a dedicated and compassionate Hospice Social Worker to join our Optage Hospice team in the greater Milwaukee area. This is a meaningful opportunity to support the growth of a faith-centered hospice program, delivering exceptional, person-centered care to patients and families during life’s most important moments. At PHS, YOU are part of our most important resource, our people. We are a mission-driven organization committed to enriching the lives and touching the hearts of older adults, guiding them with comfort, dignity, and peace throughout their end-of-life journey. As a Hospice Social Worker, you will be an integral member of the interdisciplinary team, partnering closely with clinical leadership to ensure the delivery of compassionate, holistic, and patient-centered end-of-life care. This role is ideal for a professional who is inspired by faith-centered missionce, values meaningful connections, and is passionate about supporting patients and families emotionally, socially, and spiritually. You will play a key role in supporting the Clinical Administrator and care team, helping to strengthen and grow a hospice program rooted in compassion, dignity, and excellence.

Requirements

Bachelor’s degree in social work or a bachelor’s degree in a human services field.
One year of supervised social work experience in a health care setting working directly with individuals.
Current licensure as a social worker in state in which he/she practices if required by state law.
Experience in geriatrics or health care related environment.
Ability to work independently and exercise good judgment in problem solving and networking within the site and community.
Excellent assessment and documentation skills.
Ability to organize work flow, respond to emergencies and note detail.
Ability to maintain a high level of performance in an environment of frequent demands and changes.
Demonstrated computer proficiency including Microsoft Office and other common computer programs.
Demonstrated compatibility with PHS' mission and operating philosophies.
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Nice To Haves

Prior experience working with seniors and their families in senior housing, service or health care related environment preferred.
Demonstrated knowledge of social community service delivery systems preferred.

Responsibilities

Develop, plan, implement, supervise, and monitor medical social services for hospice clients consistent with regulations and established best practices.
Create and maintain an environment that achieves high quality care (physical, mental, emotional, social and spiritual) of clients and maintain their independence and dignity to the highest degree possible. Ensure that services provided promote the quality of remaining life.
Establish and maintain effective communication systems with all customers and respond promptly to client and family issues.
Complete admission, routine visits, transfer and discharge information as scheduled. Submit documentation accurately and on time.
Assist clients and their representatives with all admission and discharge procedures including completing admission and discharge processes.
Plan, implement and monitor the provision of client services on your caseload.
Provide service coordination for clients to include arranging and/or referring appropriate support services.
Plan interventions with clients based on assessments and regularly reassess and revise treatment plans in response to newly identified needs and altered goals of care.
Demonstrate and apply knowledge of the client/family dynamics involved in death, dying and the bereavement process and age specific human growth and development.
Demonstrate and apply knowledge and understanding of mental and emotional dysfunction.
Comply with Federal and State regulations regarding appropriate documentation in the client’s medical record – initial and ongoing assessments, periodic charting, and care planning.
Advocate for clients through individual counseling, advocacy for formal support groups as needed.
Actively listen and respond appropriately to client/family concerns and respond in a timely manner.
Partner with other professionals, the clients and their families to ensure that client needs are being met.
Work collaboratively with others to resolve problems which affect the client’s health, safety, or ability to live comfortably.
Support client and family sense of control while reducing anxiety.
Treat clients and families with compassion, adapting communication to meet situations and cross cultural issues.
Attend interdisciplinary client and family conferences according to preapproved timelines and frequency to ensure excellent communication and care coordination for client services.
Establish and maintain effective working relationships with outside agencies and organizations to promote hospice services, and to participate with the various community constituencies to achieve mutually beneficial results.
Coordinate client services collaboratively with other professionals inside and outside PHS.
Promote cooperation with all regulatory organizations managing with an expectation of appropriate compliance and corrective measures.
Refer questions outside area of expertise to appropriate team members or community agencies.
Actively participate in department and program activities, meetings and processes.
Assist fellow team members with the completion of their work when assigned or needed.
Effectively collaborate with others to promote the total wellbeing of clients.
Participate in Bereavement team, groups and activities as needed.
Develop and implement established social services and policies, procedures and practices.
Use quality management process to meet client needs.
Develop, Implement and maintain monitoring systems and processes to ensure compliance with regulations and established best practices.
Apply the knowledge and skills needed to do the position, including technical competence in the field and current knowledge of laws and regulations affecting your position.
Maintain current knowledge of community resources available for clients.
Use discretion and independent judgment to compare and evaluate possible courses of action and decision-making.
Maintain knowledge of organization and industry policies and practices.
Provide leadership and supervision of social workers in the hospice agency.
Manage resource allocations in order to achieve or exceed operational goals.
Assist in coordinating all aspects of the client’s stay with regard to their payment source.
Demonstrate good stewardship of available resources.
Work with team to develop budgets.
Support the integration of Christian Culture in the community; reinforce the Christian heritage and culture through communication and education systems; support the work of on-site chaplains and spiritual program; recognize the importance of spiritual matters to clients and employees.