Hospice Social Worker Preceptor

RiverStone Health•Billings, MT

5d•Hybrid

About The Position

The RiverStone Health Hospice Services care for terminally ill patients who want to receive comfort-oriented care rather than continue to seek a cure. Hospice care emphasizes quality of life. Care and grief support services are provided wherever home is. Most hospice patients receive care in their home, or the home of a relative or friend. Hospice care can also be provided in nursing homes or other facilities. Working together with patient and family, our team of hospice professionals and volunteers help relieve physical symptoms and decrease psychological, social, emotional, or spiritual distress of patients and their caregivers. Our 24 hour on-call nursing services are available to meet urgent needs.

Requirements

Current LCSW or LMSW, in good standing with ability to supervise licensing candidates
Complete board-approved education in clinical supervision.
Experience working with hospice patients and families
Current professional license in the State of Montana LCSW or LMSW in good standing.
Valid State of Montana Driver’s License in good standing
Required to obtain emergency preparedness on the job training
BLS Certification
Computer literacy in Microsoft Office Suite.
Knowledge of modern office procedures, practices, and equipment.
Maintains a calm and positive demeanor during difficult client interactions.
Demonstrates non-judgmental and empathetic listening skills.
High degree of detail-oriented skill.
Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
Motivated to work collaboratively and maintain a positive work environment.
Effective problem-solving skills
Ability to communicate clearly and effectively with supervisors, co-workers and customers.
Ability to prioritize and perform a wide range of tasks under pressure of frequent interruptions.
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
Understands and adheres to administrative policies and procedures.
Customer Service Excellence: Does things right the first time and accepts responsibility for mistakes
Welcomes people to RiverStone Health
Shows respect for each customer
Anticipates customer needs and concerns
Updates and informs customers
Assists others and goes the extra mile
Responsive to client interests and concerns
Protects privacy and confidentiality
Demonstrates proper telephone etiquette
Gathers information and responds to complaints promptly
Being professional
Accepts ownership of Service Excellence.

Nice To Haves

Medical terminology training or experience
3 years of supervisory experience
Experience in community education or presentations
Experience in community health center or with underserved population

Responsibilities

Provide licensure supervision and mentoring hospice social workers looking to achieve LMSW/LCSW/LBSW licensure
Ensure social work services meet all Medicare Conditions of Participation, state regulations, accreditation standards, and organizational policies.
Participate as a member of the interdisciplinary group (IDG) and support effective coordination of patient care.
Review social work documentation for quality, accuracy, and regulatory compliance.
Assist LMSW/LCSW/LBSW Licensure candidates with complex patient and family situation, including crisis intervention, conflict resolution, abuse concerns, and end-of-life decision-making.
Support staff development through training, education, competency assessment, and ongoing professional coaching.
Facilitate communication among patients, families, caregivers, physicians, community resources, and healthcare providers.
Provide complete and accurate patient medical records and documentation
Perform initial intake and assessment.
Advocate for clients or patients.
Educate and provide options and resources to clients to assist them in making informed decisions.
Collaborate with other professionals to evaluate and assess patients' needs.
Refer patient, client, or family to community resources to assist in, or provide access to services.
Utilize consultation data and social work experience to plan and coordinate client or patient care, following through to ensure service efficacy.
Monitor, evaluate, and record client progress according to measurable goals described in treatment or care plan.
Identify impediments to client or patient progress or care through interviews and review of records.
Counsel clients and patients in individual and group sessions.
Organize support groups or counsel family members to assist them in understanding, working with, and supporting the client or patient.
Modify treatment plans to comply with changes in clients' status.
Supervise or work collaboratively with others providing services to clients or patients at the hospice house and in the community hospice program which serves patients and their families in the home setting.
Plan and conduct programs applicable to the field of work such as counseling services.
Develop or advise on social policy and assist in community development.
Conduct social research to advance knowledge in the social work field.
Investigate abuse or neglect cases and take authorized protective action when necessary.
Oversee social work-related paperwork and recordkeeping with other resource organizations.
Perform other duties as assigned in support of the RiverStone’s mission and goals.