Hospice Scheduling Coordinator

Care360 Hospice•Hilliard, OH

22h•Onsite

About The Position

Verifies coverage of needed nurse aide visits by completing the daily schedules for nursing staff promptly, taking into account patients’ plans of care, patients and family needs, and geographic location, communicating the necessary information (daily itineraries) to the nurse and preparing for outside agency nurse aides as needed. Contact care providers and clients regarding day-to-day changes. Provides staffing plan for sick leave, vacation, and long-term leave. Produces reports and articulates interpretation to the administrator. Monitors callouts from the overnight administrator also receives calls directly from employees not reporting for work, logs details in all appropriate locations, including shift-specific call-out books and daily shift assignments. Works closely with the Payroll Department daily to ensure all staff time is recorded and transcribed to payroll accurately. Responsible for assuring patient/resident safety. Performs other duties as assigned.

Requirements

Prior scheduling experience is required.
Good computer skills, including but not limited to Google Office, MS Office/Excel.
Knowledge of basic medical terminology.
Ability to articulate interpretation of reports.
Excellent customer service, both internal and external.
Organized with the proven ability to be efficient while multitasking.

Nice To Haves

Experience using HomeCare HomeBase (HCHB) preferred.

Responsibilities

Completing daily schedules for nursing staff promptly, considering patients’ plans of care, needs, and geographic location.
Communicating necessary information (daily itineraries) to nurses.
Preparing for outside agency nurse aides.
Contacting care providers and clients regarding day-to-day changes.
Providing a staffing plan for sick leave, vacation, and long-term leave.
Producing reports and articulating interpretations to the administrator.
Monitoring callouts from the overnight administrator and receiving direct calls from employees not reporting for work.
Logging callout details in appropriate locations, including shift-specific call-out books and daily shift assignments.
Working closely with the Payroll Department daily to ensure accurate recording and transcription of staff time.
Assuring patient/resident safety.
Performing other duties as assigned.