Hospice Scheduler - Full Time
About The Position
ANX is a home healthcare and hospice care provider founded in 2007 by nurses committed to client-focused quality care. They offer skilled nursing and healthcare services to homebound patients recovering from illness or injury, with specialists in various fields. ANX Hospice Care provides 24/7 hospice care for individuals with limited life expectancies or those no longer seeking aggressive medical treatment. Their specially-trained team includes a medical director/physician, medical social worker, skilled nurse, home health aide, spiritual counselor, and hospice volunteer. ANX partners with multiple insurances and has received numerous awards and recognitions, including 'Best Places to Work' from 2017 to 2024, the Gold Seal of Approval from The Joint Commission, and CMS certification. They are also a preferred partner for several health plans and have excellent patient reviews.
Requirements
- High school diploma or equivalent required
- 1-2 years of experience in healthcare scheduling or a related field.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Compassionate and empathetic approach to working with patients and families.
- Proficiency in electronic medical records (EMRs) and scheduling software.
- Familiar with the geographical location of different counties we serve: San Francisco, San Mateo, Alameda and Contra Costa.
Nice To Haves
- associate's or bachelor's degree in a related field preferred.
- Experience working in hospice or palliative care.
- Certification in medical scheduling or a related field.
- Knowledge of healthcare regulations and compliance.
Responsibilities
- Schedule patient admissions with Admission nurse; F2F visits with Nurse Practitioner or Hospice Physician
- Manage and coordinate schedules for interdisciplinary team visits (IDG), including physicians, nurses, social workers, spiritual care providers and ancillary staff.
- Communicate effectively with patients, families, and healthcare professionals to ensure smooth transitions and continuity of care.
- Maintain accurate and up-to-date records of patient schedules, visits, and services.
- Collaborate with the admissions/intake team to ensure timely and efficient patient intake processes.
- Troubleshoot scheduling conflicts and resolve issues promptly.
- Provide administrative support to the admissions/intake team as needed.
- Be on top of all PTO or time off request by staff and inform team
- Inform facilities, families of staff schedules, any changes via email, calls or faxes or a combination of.
- Assist with plotting orientation schedule for new hires, any scheduled CPR classes, any required or highly encouraged meetings, team meeting schedules
- Other projects as directed by a manager
Benefits
- Earn $23-$26/hour
- Strong market competitive compensation plans
- Medical, Dental and Vision Coverage
- Paid time off, sick time and holiday pay
- Options for FSA, Dependent Care, Commuter Benefits
- Company paid life insurance
- Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
