Hospice RN Executive Director II

Gentiva Hospice•Stafford, TX

3h•Onsite

About The Position

The RN Hospice Executive Director provides strategic leadership and operational oversight for an assigned, mid-sized hospice location. The role leads day-to-day operations and interdisciplinary teams to deliver high-quality, patient-centered care while fostering compassion, respect, and integrity and meeting business goals, regulatory standards, and community needs. Areas of responsibility include employee leadership and development, clinical quality, financial performance, community outreach, human resources, office operations, and relationships with the Governing Body, referral partners, and the community. The Executive Director ensures the location delivers outstanding service in keeping with the company’s mission, vision, and values. The position oversees quality, operational performance, census growth, compliance, staffing, education, safety, documentation, patient and family concerns, budgets, expenses, and office resources. It collaborates with the Administrator and corporate leadership on personnel decisions, policies, goals, financial reviews, vendor services, and performance improvement. The role is based in an office environment, with occasional travel to patient homes or institutional settings. A Registered Nurse may also be asked to make routine patient visits or participate in an on-call schedule.

Requirements

Registered Nurse with at least an associate’s degree in nursing.
At least one year of management or supervisory experience.
Current license to practice nursing in the state of employment, if applicable.
CPR certification.
Current automobile insurance and a valid driver’s license.
Must have and maintain transportation for work.
Ability to operate a computer, facsimile equipment, copier, and cell phone effectively.
Sensitivity to the needs and feelings of terminally ill patients and their families, including after a patient’s death.
Ability to perform varied tasks, adapt to changing responsibilities, and maintain efficiency and composure.
Ability to communicate effectively with people from all socioeconomic backgrounds and demonstrate patient advocacy, maturity, cooperation, flexibility, and tact.
Organizational and leadership abilities; knowledge of hospice care, terminally ill patients and their families, and the roles of hospice disciplines.
Excellent patient assessment skills and strong oral and written communication skills.
Thorough knowledge of managed care principles, regulatory guidelines (including Medicare, Medicaid, and ACHC), human resources, and management principles.

Nice To Haves

Bachelor’s degree in Nursing (BSN) from an accredited school of nursing.
Master’s degree in business, nursing, or a related field.
Two or more years of hospice or home care experience if also functioning as the Clinical Nursing Supervisor for the office location.
Three years of direct patient care experience in a clinical setting.
Three to five years of healthcare sales or management experience.

Responsibilities

Lead a mid-sized hospice program and be accountable for clinical quality, operational performance, and balanced, sustainable census growth.
Promote excellence in care and service, use continuous quality improvement principles, and use statistical and qualitative information to manage quality.
Promote and monitor compliance with accreditation, licensing, regulatory, and legal requirements; ensure policies and procedures are followed.
Recommend and implement policies and procedures developed with the Administrator and Governing Body.
Manage human resources, including employee selection, supervision, evaluation, assignments, workload distribution, performance reviews, discipline, and staff development in collaboration with the Administrator.
Provide or arrange orientation, in-service training, continuing education, and education for outside agencies as needed.
Keep employees informed, conduct and document appropriate staff meetings, and be available to employees when issues arise.
Direct teams and office operations; plan and organize resources, set priorities, monitor progress toward goals, and take corrective action as appropriate.
Collaborate with the Administrator and corporate leadership to establish performance goals and standards, assess qualifications and competence, and monitor progress.
Participate in selecting outside service providers and maintain contracts with vendors and providers in collaboration with the Administrator.
Monitor care quality and documentation, process emergency calls and requests for assistance, and help resolve patient problems in all settings.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
Recommend market opportunities, and ensure the accuracy of marketing and public information materials and activities in collaboration with the Administrator.
Make routine patient visits or participate in the on-call schedule if asked and if functioning as a Registered Nurse.
Provide a safe environment for patients, visitors, customers, and employees; investigate and report incidents, complaints, grievances, medication errors, and other problems, and implement corrective or preventive action.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns.
Supervise and evaluate family satisfaction surveys in collaboration with the Administrator.
Incorporate safety topics into staff meetings and review safety procedures, including emergency preparedness, ensuring employees understand their safety responsibilities.
Manage financial resources prudently, complete financial reviews and budget worksheets on schedule, monitor budget variances, seek cost reductions without affecting quality, and control overtime and temporary staffing in collaboration with the Administrator.
Anticipate resource needs and recommend space and other resources for services.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time employees.
Mileage reimbursement or fleet vehicle program for full-time employees.
Generous paid time off and seven paid holidays for full-time employees.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN pathways.
Free continuing education units (CEUs).
Company-paid life and long-term disability insurance for full-time employees.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.