Hospice RN Executive Director II

Gentiva Hospice•Ocala, FL
•Onsite

About The Position

The RN Hospice Executive Director II provides strategic leadership and operational oversight for an assigned hospice location with a mid-sized census. The role leads day-to-day operations and interdisciplinary teams to deliver high-quality, patient-centered care while fostering compassion, respect, and integrity and meeting organizational goals, regulatory standards, and community needs. Areas of responsibility include team leadership and development, clinical quality, financial performance, community outreach, human resources, office operations, and relationships with the Governing Body, referral partners, and the community. The Executive Director ensures the location delivers outstanding service while upholding the company’s mission, vision, and values. The position requires a Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. It is safety-sensitive and based in an office environment, with occasional travel to patient homes or institutional settings. A Registered Nurse may be asked to make routine patient visits or participate in an on-call schedule. The role requires an associate’s degree in nursing and at least one year of management or supervisory experience. A current nursing license in the state of employment, if applicable, CPR certification, current automobile insurance, and a valid driver’s license are listed. The position requires effective use of a computer, facsimile equipment, copier, and cell phone, as well as maintaining transportation for work.

Requirements

  • Registered Nurse with a minimum of an associate’s degree in nursing.
  • Minimum one year of management or supervisory experience.
  • Current license to practice nursing in the state of requested employment, if applicable.
  • CPR certification.
  • Current automobile insurance and a valid driver’s license.
  • Must have and maintain transportation to be used for work.
  • Ability to operate a computer, facsimile equipment, copier, and cell phone effectively.
  • Organizational and leadership abilities; knowledge of hospice care, terminally ill patients and their families, and the roles of hospice disciplines.
  • Excellent patient assessment skills and good oral and written communication.
  • Thorough knowledge of managed care principles, regulatory guidelines, and management principles.
  • Sensitivity to terminally ill patients and their families; flexibility, effective communication across socioeconomic backgrounds, patient advocacy, maturity, cooperation, and tact.
  • Must meet Florida Level 2 background screening requirements through the Care Provider Background Screening Clearinghouse.
  • Must meet applicable state-specific requirements for the Administrator role if functioning as the Alternate or Interim Administrator.
  • If also functioning as the Clinical Nursing Supervisor for the office location, at least two years of hospice or home-care experience is required.

Nice To Haves

  • Bachelor’s degree in Nursing (BSN) from an accredited school of nursing.
  • Master’s degree in business, nursing, or a related field.
  • Three years of direct patient-care experience in a clinical setting.
  • Three to five years of healthcare sales or management experience.

Responsibilities

  • Provide leadership for a mid-sized hospice program and be accountable for clinical quality, operational performance, and balanced, sustainable census growth.
  • Promote continuous quality improvement and use statistical and qualitative information to manage quality.
  • Promote and monitor compliance with accreditation, licensing, regulatory, and applicable state and federal requirements; ensure policies and procedures are followed.
  • Recommend and implement policies and procedures developed by the Administrator and Governing Body.
  • Manage human resources, including recommending staffing, selecting, supervising, and evaluating interdisciplinary team members in collaboration with the Administrator.
  • Collaborate with the Administrator, corporate leadership, and employees to establish performance goals and standards, monitor progress, complete evaluations, and address disciplinary situations.
  • Make appropriate employee assignments and ensure fair, consistent workload distribution.
  • Direct the assigned location’s teams and manage office operations, planning, priorities, resources, goals, and performance improvement.
  • Participate in selecting outside service providers and maintain vendor/provider contract management in collaboration with the Administrator.
  • Ensure accurate and timely documentation of services and supervise the quality of patient care.
  • Process emergency calls and requests for assistance, help solve patient problems, and work with physicians, patients, families, staff, and others regarding needs and concerns.
  • Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
  • Recommend market opportunities for new programs or services and ensure marketing and public information materials and activities are accurate in collaboration with the Administrator.
  • Provide a safe environment for patients, visitors, customers, and employees; investigate and report incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive action.
  • Supervise and evaluate family satisfaction surveys in collaboration with the Administrator and incorporate safety topics into staff meetings.
  • Review safety policies and procedures, including the Emergency Preparedness Plan, and ensure employees understand their safety roles.
  • Manage financial resources, complete financial reviews and budget worksheets on schedule, monitor budget variances, seek cost reductions without affecting quality, and control overtime and temporary staffing in collaboration with the Administrator.
  • Recommend space and other resources needed to provide services.
  • Promote employee development through orientation, in-service training, continuing education, self-development, and sharing relevant information.
  • Conduct educational programs for outside agencies as needed.
  • May perform routine visits to patient homes or institutional settings and/or participate in the on-call schedule if a Registered Nurse.

Benefits

  • Competitive pay
  • 401(k) with company match
  • Career advancement opportunities
  • National and local recognition programs
  • Teammate Assistance Fund
  • Medical insurance for full-time associates
  • Dental insurance for full-time associates
  • Vision insurance for full-time associates
  • Mileage reimbursement or fleet vehicle program for full-time associates
  • Generous paid time off and seven paid holidays for full-time associates
  • Wellness programs, including telemedicine, diabetes management, and Joint & Spine Concierge Care
  • Education support and tuition assistance, including ASN to BSN and BSN to MSN
  • Free continuing education units (CEUs)
  • Company-paid life insurance and long-term disability insurance
  • Voluntary pet, critical illness, accident, and long-term care benefits
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