Hospice RN Executive Director I

Gentiva Hospice•Stockbridge, GA

About The Position

The RN Hospice Executive Director I provides strategic leadership and operational oversight for an assigned hospice location with a developing census. The role leads day-to-day operations and interdisciplinary teams, ensuring high-quality, patient-centered care while fostering compassion, respect, and integrity and meeting organizational goals, regulatory standards, and community needs. Responsibilities span team leadership and development, clinical quality, financial performance, community outreach, human resources, office operations, and communication with the Governing Body, referral partners, and the community. The Executive Director ensures the location delivers outstanding service in keeping with the company’s mission, vision, and values. The position is accountable for clinical quality, operational performance, and sustainable census growth. It monitors compliance with accrediting, licensing, regulatory, and legal requirements; supports staff education and development; and collaborates with the Administrator and corporate leadership on staffing, performance management, policies, operations, contracts, budgets, and service-area opportunities. The role also addresses patient and family needs, safety, incident reporting, quality improvement, and community relationships. If the employee is a Registered Nurse, the role may include routine patient visits and participation in an on-call schedule. Candidates must be licensed Registered Nurses with at least an associate’s degree in nursing, a minimum of one year of management or supervisory experience, and at least two years of hospice or home-care experience. A BSN and additional clinical, sales, or management experience are preferred. Current nursing licensure for the state of employment, CPR certification, current automobile insurance, and a valid driver’s license are required.

Requirements

  • Registered Nurse with a minimum of an associate’s degree in nursing.
  • At least one year of management or supervisory experience.
  • At least two years of hospice or home-care experience.
  • Meet all state-specific requirements for the Administrator role when functioning as the Alternate or Interim Administrator.
  • Current license to practice nursing in the state of requested employment, if applicable.
  • CPR certification.
  • Current automobile insurance and a valid driver’s license.
  • Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
  • Demonstrated ability to manage teams, budgets, and interdisciplinary operations.
  • Exceptional communication, organizational, and leadership skills.
  • Commitment to high-quality, compassionate care for patients and families.

Nice To Haves

  • Bachelor’s degree in Nursing (BSN) from an accredited school of nursing.
  • Three years of direct patient care experience in a clinical setting.
  • Three to five years of healthcare sales or management experience.

Responsibilities

  • Provide hands-on leadership for the hospice program, with accountability for clinical quality, operational performance, and sustainable census growth.
  • Promote quality care and continuous quality improvement, using statistical and qualitative information to manage quality.
  • Monitor and promote compliance with accreditation, licensing, regulatory, state, and federal requirements; ensure policies and procedures are followed.
  • Recommend and implement policies and procedures developed with the Administrator and Governing Body.
  • Keep employees informed, maintain positive communications, and be available to staff when issues arise.
  • Coordinate orientation, in-service training, continuing education, and educational programs for employees, volunteers, contract personnel, and outside agencies as needed.
  • Recommend staffing levels and qualified personnel; collaborate with the Administrator on selection, supervision, evaluation, employee competence, performance goals, and disciplinary actions.
  • Assign work based on employee abilities and limitations and ensure fair workload distribution.
  • Plan and organize office operations, teams, tasks, and resources to meet strategic objectives; monitor progress and take corrective action as appropriate.
  • Assess and improve branch, department, and team performance, and ensure service documentation is accurate and timely.
  • Collaborate on selection and management of outside service providers and contracts.
  • Monitor patient care quality, respond to emergency calls and requests for assistance, and help solve patient problems across care settings.
  • Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
  • Recommend market opportunities for new programs or services and ensure marketing and public information materials are accurate.
  • If a Registered Nurse, potentially conduct routine patient visits and participate in the on-call schedule.
  • Provide a safe environment for patients, visitors, customers, and employees; investigate and document incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive actions.
  • Work with physicians, patients, families, staff, and others to address problems, needs, and concerns; supervise and evaluate family satisfaction surveys.
  • Incorporate safety topics into staff meetings and ensure employees understand safety procedures and the Emergency Preparedness Plan.
  • Manage financial resources, complete financial reviews and budget worksheets on schedule, monitor budget variances, seek cost reductions without compromising quality, and control overtime and temporary staffing in collaboration with the Administrator.
  • Recommend space and other resources needed to provide services.

Benefits

  • Competitive pay
  • 401(k) with company match
  • Career advancement opportunities
  • National and local recognition programs
  • Teammate Assistance Fund
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mileage reimbursement or fleet vehicle program
  • Generous paid time off and 7 paid holidays
  • Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care
  • Education support and tuition assistance (ASN to BSN, BSN to MSN)
  • Free continuing education units (CEUs)
  • Company-paid life and long-term disability insurance
  • Voluntary benefits, including pet, critical illness, accident, and long-term care coverage
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