Hospice RN Executive Director III

Gentiva Hospice•Kissimmee, FL

10d•Onsite

About The Position

The RN Hospice Executive Director provides strategic leadership and operational oversight for an assigned, large-scale hospice location with a high-capacity census. The role leads day-to-day operations and interdisciplinary teams to ensure high-quality, patient-centered care and to meet organizational goals, regulatory standards, and community needs. Responsibilities span leadership and staff development, clinical quality, financial performance, community outreach, human resources, office operations, and relationship building with the Governing Body, referral partners, and the community. The Executive Director is accountable for outstanding service and for upholding the company’s mission, vision, and values. The role oversees clinical quality, operational performance, census growth, compliance, employee development, staffing, office operations, patient-care documentation, safety, and financial resources. It includes collaboration with the Administrator and corporate leadership on policies, personnel decisions, performance goals, budgets, contracts, and corrective actions. A Registered Nurse may also be asked to conduct routine patient visits or participate in an on-call schedule. The position works in an office environment, with occasional travel to patients’ homes or institutional settings. Potential exposure includes infections, communicable diseases, odors, blood, excreta, and hazardous materials.

Requirements

Registered Nurse with at least an associate’s degree in nursing.
At least one year of management or supervisory experience.
Current license to practice nursing in the state of requested employment, if applicable.
CPR certification.
Current automobile insurance and a valid driver’s license.
Must have and maintain transportation for work.
Ability to operate a computer, facsimile equipment, copier, and cell phone effectively.
Knowledge of terminally ill patients and their families, the hospice concept, and the roles of disciplines providing hospice services.
Organizational and leadership abilities, excellent patient assessment skills, and good oral and written communication.
Thorough knowledge of managed care principles, regulatory guidelines (including Medicare, Medicaid, ACHC, and human resources), and management principles.
Ability to demonstrate sensitivity to terminally ill patients and their families, including after a patient’s death; flexibility; effective communication across socioeconomic backgrounds; patient advocacy; maturity; cooperation; and tact.
Ability to influence opinions, attitudes, or judgments and make generalizations, evaluations, or decisions based on sensory or judgmental criteria.
Must meet state-specific requirements for the Administrator role if functioning as the Alternate or Interim Administrator.
If also functioning as the office location’s Clinical Nursing Supervisor, at least two years of hospice or home-care experience.

Nice To Haves

Bachelor’s degree in Nursing (BSN) from an accredited school of nursing.
Master’s degree in business, nursing, or a related field.
Three years of direct patient-care experience in a clinical setting.
Three to five years of healthcare sales or management experience.

Responsibilities

Provide leadership for a large hospice program and oversee clinical quality, operational performance, and balanced, sustainable census growth.
Promote continuous quality improvement and use statistical and qualitative information to manage quality.
Promote and monitor compliance with accreditation, licensing, regulatory, state, and federal requirements, and ensure policies and procedures are followed.
Recommend and implement policies and procedures developed with the Administrator and Governing Body.
Manage human resources, including staff communication, orientation, training, continuing education, staffing recommendations, selection, supervision, evaluation, assignments, performance reviews, and disciplinary actions in collaboration with the Administrator.
Collaborate with leadership and employees to establish performance goals and standards, monitor progress, and redirect efforts when goals are not met.
Direct multiple teams at the assigned location, as applicable, and plan and organize tasks and resources to achieve strategic goals.
Monitor progress toward goals, address priorities, analyze relevant information, take corrective action, and consider the effects of location decisions on the wider organization and its affiliates.
Participate in selecting outside service providers and maintain contracts with vendors and providers in collaboration with the Administrator.
Assess and improve branch, department, and individual team performance.
Ensure service documentation is accurate and timely, monitor patient-care quality, process emergency calls and requests for assistance, and help solve patient problems across care settings.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
Recommend service-area market opportunities for new programs or services and ensure marketing and public information materials and activities are accurate.
As applicable for a Registered Nurse, perform routine visits to patients’ homes or institutional settings and/or participate in the on-call schedule.
Provide a safe environment for patients, visitors, customers, and employees; investigate and document incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive action.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns; supervise and evaluate family satisfaction surveys in collaboration with the Administrator.
Incorporate safety topics into staff meetings and review safety policies and procedures, including the Emergency Preparedness Plan, ensuring employees understand their roles.
Manage financial resources prudently, complete financial reviews and budget worksheets on schedule, monitor expenditures and variances, anticipate resource needs, seek cost reductions without compromising quality, and control overtime and temporary staffing in collaboration with the Administrator.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program for full-time associates.
Generous paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN support, for full-time associates.
Free continuing education units for full-time associates.
Company-paid life and long-term disability insurance for full-time associates.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.