Hospice Registered Nurse (RN) Case Manager

VIA Health Partners • Fayetteville, NC

4d

About The Position

VIA Health Partners is a community-based, nonprofit hospice and palliative care provider. The Hospice Registered Nurse (RN) Case Manager coordinates and delivers patient and caregiver care, conducts nursing assessments, and develops, implements, evaluates, and updates plans of care when appropriate. The nurse supports patient and caregiver independence, provides education, follows clinical protocols and infection-control practices, and communicates with patients, families, interdisciplinary team members, supervisors, and other health professionals to support continuity of care.

The role participates in interdisciplinary group and special care conferences, identifies patient and caregiver needs, and refers them to appropriate team members. It also requires accurate and timely clinical documentation, professional development, maintenance of licensure and CPR certification, and effective time management, including responding appropriately to crises. Other duties may be required. For inpatient unit work, duties may include cleaning patient rooms and facility areas and ensuring supplies, cleaning chemicals, and protective equipment are used appropriately.

Requirements

• Diploma or associate degree in nursing.
• Current, active, unrestricted compact (multistate) Registered Nurse (RN) license.
• Current CPR certification.
• At least 1 year of related experience for inpatient unit positions or 2 years for other nursing positions.
• Experience providing direct care to patients with life-limiting illnesses.
• Computer proficiency.

Nice To Haves

• Bachelor’s degree in nursing.
• Certified Hospice and Palliative Nurse (CHPN) certification.

Responsibilities

• Coordinate and deliver patient and caregiver care.
• Conduct nursing assessments to help manage patient and caregiver needs.
• When appropriate, develop, implement, evaluate, and update plans of care to support uninterrupted care and achieve goals.
• Promote patient and caregiver independence to the extent possible.
• Use VIA Health Partners patient-related protocols, standing orders, and guidelines when providing hospice care.
• Educate patients and caregivers, allow time for questions, and facilitate consultation.
• Communicate with interdisciplinary group members, patients, caregivers, other health professionals, and supervisors to support continuity of care and address complex issues.
• Apply infection-control principles and follow universal precautions.
• Attend and participate in, and potentially facilitate, interdisciplinary group conferences and special care conferences.
• Build and maintain effective working relationships with team members.
• Identify patient and caregiver needs and refer them to appropriate team members.
• Ensure clinical documentation is accurate, complete, concise, and timely and complies with organizational and licensure and certification requirements.
• Maintain professional competency, stay current with healthcare trends, and incorporate new information and methods into practice.
• Maintain professional licensure, CPR certification, and continuing education requirements.
• Maintain productive and professional relationships with external agencies and healthcare providers.
• Manage time, plan the workday, and respond appropriately to crises.
• For inpatient unit duties, clean patient rooms and facility areas as required, keep the family room clean, ensure areas are stocked, use appropriate cleaning chemicals, and wear protective equipment when working with chemicals.

Benefits

• Medical, vision, and dental plans through BCBS.
• 28 days of paid time off.
• Mileage reimbursement.
• 403(b) retirement plan with matching.
• Programs honoring veteran patients.
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN) certification.
• Orientation and onboarding program.
• Career guidance from experienced hospice leaders.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree