Hospice Registered Nurse Case Manager

Well Care Health • Advance, NC

3d • Onsite

About The Position

Well Care Health is seeking a dedicated Hospice Registered Nurse Case Manager to serve Forsyth County, North Carolina, and surrounding communities. The role provides expert, patient-centered nursing care to hospice patients and support to their families, with an emphasis on comfort, dignity, symptom relief, and quality of life. As the primary nurse for an assigned caseload, the case manager conducts comprehensive assessments, develops and manages individualized care plans, coordinates services with an interdisciplinary hospice team, educates patients and caregivers, and provides clinical and emotional support. The position offers autonomy in managing a caseload while collaborating with physicians and other care professionals.

The position is full-time, Monday through Friday, with participation in an on-call rotation, including weekends and holidays as assigned. Care is delivered across patient homes and healthcare facilities in the assigned service area.

Requirements

• Graduate of an accredited school of nursing.
• Current, unrestricted Registered Nurse license in North Carolina and/or a multistate license.
• Current American Heart Association Basic Life Support (BLS/CPR) certification.
• Valid North Carolina driver's license.
• Reliable transportation and current automobile insurance meeting state requirements.
• At least one year of experience as a Registered Nurse.
• Strong clinical assessment and critical-thinking skills.
• Experience developing and managing individualized patient care plans.
• Ability to work independently while effectively managing a patient caseload.
• Excellent communication, organization, and documentation skills.
• Strong understanding of hospice philosophy and palliative care principles.
• Exceptional assessment, clinical decision-making, and care-coordination skills.
• Ability to build trusting relationships with patients, families, and interdisciplinary team members.
• Excellent verbal and written communication skills.
• Emotional intelligence, compassion, and professionalism when supporting patients and families through end-of-life care.
• Comfort using tablets, smartphones, Microsoft Outlook, Teams, and electronic medical records for documentation and communication.
• Flexibility and adaptability in a fast-paced environment with changing patient needs, census, and service territories.
• Ability to prioritize multiple patient visits while maintaining quality, compassionate care.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Previous hospice, home health, palliative care, oncology, ICU, medical-surgical, or other relevant nursing experience.
• Experience providing end-of-life care and patient or family education.
• Experience with pain and symptom management.
• Experience using Homecare Homebase (HCHB) or other electronic medical record systems.

Responsibilities

• Complete initial, comprehensive, and ongoing nursing assessments of patients and family or caregiver needs.
• Develop, implement, and revise individualized plans of care in collaboration with the hospice interdisciplinary team, patient, and family.
• Provide skilled nursing care according to the established plan of care, promoting comfort, dignity, and quality of life.
• Assess, monitor, and manage pain and other symptoms through clinical interventions and collaboration with the hospice physician.
• Communicate patient status, changes in condition, and response to treatment to attending physicians and hospice medical directors, and obtain physician orders as appropriate.
• Educate patients and caregivers about disease progression, medications, symptom management, safety, hospice, and the end-of-life process.
• Collaborate with physicians, social workers, chaplains, hospice aides, therapists, volunteers, and other interdisciplinary team members to provide holistic care.
• Maintain timely, accurate, and complete clinical documentation in the electronic medical record.
• Participate in interdisciplinary team meetings and contribute to patient care planning and coordination.
• Provide emotional support and guidance to patients and families throughout the hospice journey.
• Demonstrate professionalism, compassion, accountability, and respect in interactions with patients, families, referral partners, and colleagues.
• Support and uphold the organization's mission, vision, and values while delivering hospice care.

Benefits

• Competitive salary.
• Medical, vision, and dental coverage.
• 401(k) with matching.
• Tuition reimbursement.
• Continued opportunities for growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree