Hospice Registered Nurse Case Manager

Well Care Health•Winston-Salem, NC

1d•Onsite

About The Position

Well Care Health is seeking a dedicated Hospice Registered Nurse Case Manager to serve Forsyth County, North Carolina, and surrounding communities. The nurse manages a patient caseload and provides expert, patient-centered hospice care focused on comfort, dignity, and quality of life. The role includes comprehensive assessments, individualized care planning, symptom management, patient and family education, emotional support, care coordination with an interdisciplinary team, and advocacy for patients and their loved ones. The position offers autonomy in nursing practice while requiring collaboration with physicians and other hospice professionals.

Requirements

Graduate of an accredited school of nursing.
Current, unrestricted Registered Nurse license in North Carolina and/or a multistate license.
Current American Heart Association Basic Life Support (BLS/CPR) certification.
Valid North Carolina driver's license.
Reliable transportation and current automobile insurance meeting state requirements.
At least one year of experience as a Registered Nurse.
Strong clinical assessment and critical-thinking skills.
Ability to develop and manage individualized patient care plans.
Ability to work independently while effectively managing a patient caseload.
Excellent communication, organization, and documentation skills.
Strong understanding of hospice philosophy and palliative care principles.
Exceptional clinical decision-making and care coordination skills.
Ability to build trusting relationships with patients, families, and interdisciplinary team members.
Demonstrated emotional intelligence, compassion, and professionalism when supporting patients and families through end-of-life care.
Comfort using tablets, smartphones, Microsoft Outlook, Teams, and electronic medical records for documentation and communication.
Flexibility and adaptability in a fast-paced environment with changing patient needs, census, and service territories.
Ability to prioritize multiple patient visits while maintaining quality, compassionate care.
Ability to stand, walk, bend, reach, lift, and assist patients as needed throughout the workday.
Ability to travel throughout the assigned service area.
Visual acuity and observational skills necessary to perform comprehensive patient assessments.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Previous hospice, home health, palliative care, oncology, ICU, medical-surgical, or other relevant nursing experience.
Experience providing end-of-life care and patient or family education.
Experience with pain and symptom management.
Experience using Homecare Homebase (HCHB) or other electronic medical record systems.

Responsibilities

Complete initial, comprehensive, and ongoing nursing assessments of patients and family or caregiver needs.
Develop, implement, and revise individualized plans of care in collaboration with the hospice interdisciplinary team, patient, and family.
Provide skilled nursing care in accordance with the plan of care, promoting comfort, dignity, and quality of life.
Assess, monitor, and manage pain and other symptoms through clinical interventions and collaboration with the hospice physician.
Communicate patient status, changes in condition, and response to treatment with attending physicians and hospice medical directors, and obtain physician orders as appropriate.
Educate patients and caregivers about disease progression, medications, symptom management, safety, hospice, and the end-of-life process.
Provide emotional support and guidance to patients and families throughout the hospice journey.
Coordinate holistic physical, emotional, psychosocial, and spiritual care with physicians, social workers, chaplains, hospice aides, therapists, volunteers, and other interdisciplinary team members.
Maintain timely, accurate, and complete clinical documentation in the electronic medical record.
Participate in interdisciplinary team meetings and contribute to patient care planning and coordination.
Manage a patient caseload and prioritize visits while maintaining quality care.
Demonstrate professionalism, compassion, accountability, and respect in interactions with patients, families, referral partners, and colleagues.
Support and uphold the organization's mission, vision, and values.
Travel throughout the assigned service area to provide in-home patient care.
Participate in an on-call rotation, including weekends and holidays as assigned.