Hospice Regional Admissions Coordinator

Silverado • Irvine, CA

17h • Onsite

About The Position

Silverado Hospice OC is seeking a detail-oriented and compassionate Hospice Regional Admissions Coordinator to support the admissions process for hospice and palliative care patients. This role blends administrative precision, empathy, and coordination to ensure a smooth and dignified transition into care. The ideal candidate is empathetic, organized, professional, dependable, emotionally intelligent, and thrives in a fast-paced, team-focused environment, passionate about supporting patients and families with grace and efficiency during vulnerable moments.

Requirements

• High school diploma required
• Minimum 1 year of experience in customer service or inside sales
• Typing speed of 50 WPM
• Proficiency in Excel, Word, and basic computer tasks
• Valid driver’s license, clean driving record, and current auto insurance required
• Reliable transportation and willingness to travel
• May be required to work outside regular hours based on patient needs

Nice To Haves

• College coursework in business administration preferred
• Prior hospice or palliative care experience strongly preferred

Responsibilities

• Manage data entry and maintain accurate admission tracking logs
• Coordinate hospital discharges and general admission processes
• Overcome initial objections to hospice and palliative care services
• Verify insurance and manage authorization processes
• Schedule staff to meet with patients and families in a timely manner
• Ensure intake documentation is completed per policy
• Participate in team meetings and collaborate with interdisciplinary staff
• Communicate empathetically with patients, families, and associates
• Remain calm and level-headed in emergencies and emotionally intense situations
• Perform other duties as assigned

Benefits

• Paid training
• Strong internal mobility
• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Pet Insurance
• Auto and Home Insurance
• Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees