Hospice Post Acute Care Transition Liaison

Optimal Care • Grand Rapids, MI

3h • $75,000 - $95,000 • Remote

About The Position

Optimal Care is seeking a Hospice Post Acute Care Transition Liaison to join their team. As a clinician-owned and operated company, Optimal Care focuses on providing physician services, home health, and hospice care. They utilize an integrated care delivery model that incorporates technology, innovation, and best practices to manage chronic disease, rehabilitation, and end-of-life care. Their mission is to Serve Together, Provide Value, and Deliver Exceptional Quality Care. This role is a field-based position requiring regular travel to serve as a liaison between the company and external partners, including hospitals, home health and non-medical homecare providers, physicians, and other referral sources. The liaison will also promote and educate the community and medical professionals about the company's services, ensuring continuity of care and appropriate documentation.

Requirements

• High School Diploma or GED
• One to three years of sales experience.
• Proven interpersonal, coordination, and leadership skills with ability to communicate effectively.
• Practical and theoretical knowledge of hospice and palliative care.
• Demonstrates active involvement in professional organizations and community activities.
• Reliable transportation and valid automobile insurance coverage.

Nice To Haves

• Associate's Degree preferred
• Sales experience in the medical field preferred
• Clinical licensure preferred

Responsibilities

• Identification and monitoring of primary and secondary service areas.
• Development and effectiveness of a strategic plan that addresses company home care service/product lines.
• Coordinate appropriate patient referrals by assisting physicians, inpatient facilities, and other community referral sources to better understand the quality of the company’s home care services.
• Networking with physicians and community partners to develop specialized programs and opportunities for growth in the organization.
• Develops processes to track data, analyze data and make necessary changes for growth in the organization.
• Maintains an awareness of current trends in home care by participating in educational programs and seminars.
• Participates with staff to develop and produce necessary educational materials for distribution to interested parties.
• Meets with community groups, various health care professionals and other interested parties to provide information programs on the services available to homebound patients/clients in the primary/secondary service areas.
• Partner with staff to serve as a patient advocate in response to service reports received from the community or individual patients/clients, physicians or discharge planners.
• Responds to issues involving concerns over service by meeting with management staff and assisting in problem resolution.

Benefits

• Minimum of 3 Weeks Paid Time Off (PTO)
• Company Vehicle Program for field roles
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement
• Pet Insurance
• ID and Fraud Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED