PRN Hospice Afterhours Phone Triage RN
About The Position
TRU Community Care is looking for a phone triage nurse. This nurse will work with our afterhours and triage team, taking in calls from patients and collaborating with visit nurses on patient needs as necessary. The Triage Registered Nurse performs in a supportive role to the Care Team by answering calls coming into the agency, with response to the telephone call by delegating tasks. Monitors and responds to triage calls within the agency specific time limits. Evaluates and assesses patients’ health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines. Obtains appropriate input and direction from the provider as needed to determine the best clinical course of action and recommendations for specific patient health care needs. May direct them to emergency room, urgent care, provide home care advice, or arrange for an in-home nursing visit. Utilize triage protocols appropriately.
Requirements
- Secure HIPAA-compliant workspace with a door, no background noise or interruptions
- Reliable wired high-speed internet connection with a minimum of 150Mpbs download and 100Mbps upload capabilities
- Current RN license in the state of Colorado or compact nursing license
- Reside in Colorado, Florida, or Georgia
- Minimum of one year RN experience
- Successfully pass agency required background checks and drug screening
- Comply with agency health screening and immunization requirements
Nice To Haves
- Hospice, home health, or PACE experience preferred
Responsibilities
- Answering calls coming into the agency
- Collaborating with visit nurses on patient needs
- Delegating tasks in response to telephone calls
- Monitoring and responding to triage calls within agency specific time limits
- Evaluating and assessing patients’ health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines
- Obtaining appropriate input and direction from the provider as needed to determine the best clinical course of action and recommendations for specific patient health care needs
- Directing patients to emergency room, urgent care, providing home care advice, or arranging for an in-home nursing visit
- Utilizing triage protocols appropriately
Benefits
- Paid Vacation time
- 401(k) with match
- Health, dental, vision & life insurance
- FSA & HSA available
- Paid orientation
- Paid training
- PSLF Eligible Employer
- Referral & signing bonuses (if applicable)
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
