Hospice Executive Director

Lifecare Home Health FamilyScottsdale, AZ

About The Position

The Hospice Executive Director provides general oversight of administrative and clinical services, quality metrics, and acts as a liaison to the executive leadership team. This role involves evaluating the performance of the hospice and its staff, ensuring compliance with regulations, and fostering a culture that meets national hospice and palliative care standards. The Executive Director is responsible for appropriate staffing levels, supervising staff through coaching and goal setting, and facilitating ancillary contracts. This position also involves consulting with various stakeholders to ensure patient expectations are exceeded and developing/implementing policies and procedures. Continuous improvement through review of operational results is a key aspect of this role.

Requirements

  • Baccalaureate degree in nursing, health service administration, business administration, or related field.
  • Registered Nurse with licensure in company locations.
  • A minimum of three (3) years of Hospice supervisory or management experience in managing day-to-day operations of home health, hospice, or a related healthcare organization is required.
  • Proven ability to supervise and direct professional and administrative personnel in a multi-site home health/hospice environment.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Provides general oversight of administrative and clinical services and quality metrics.
  • Acts as a liaison to the executive leadership team.
  • Evaluates the performance of the hospice and its staff through feedback from patients, customers, employees, and vendors.
  • Responsible for interviewing, hiring, orientation, and training of new staff, ensuring compliance with all state/local/federal regulations.
  • Generates and supports hospice service philosophies and standards that reflect national hospice and palliative care standards.
  • Validates appropriate staffing levels to exceed patient care and expectations.
  • Supervises staff through coaching, counseling, and goal setting.
  • Works with the Clinical Director to ensure proper staffing and resources for ongoing patient care and assumes that role as needed.
  • Facilitates ancillary contracts with standard terms and conditions for approval by the executive team.
  • Consults with staff, physicians, and management on problems and interpretation of organizational guidelines.
  • Works with the IDT team to develop new policies and procedures consistent with organizational guidelines and in the best interest of patients and the organization.
  • Assures that policies and procedures are implemented after their development.
  • Reviews operational results and compares them with established goals and objectives for continuous improvement.
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