Hospice Director of Patient Care in Chicopee MA

The Hire Mark•Chicopee, MA

5d•Onsite

About The Position

The Hospice Director of Patient Care leads the clinical operations of a hospice organization in Chicopee, Massachusetts. This full-time, on-site leadership role oversees the hospice clinical team, ensures high-quality and compassionate end-of-life care, maintains regulatory compliance, and provides hands-on leadership to nurses and interdisciplinary team members. The director partners with organizational leadership and guides clinical operations, staff development, and quality improvement.

Requirements

Active Massachusetts RN license.
Hospice experience.
Strong knowledge of hospice Conditions of Participation, Medicare requirements, and clinical documentation.
Experience supervising and developing clinical staff.
Strong organizational, communication, and leadership skills.
Ability to manage multiple priorities in a fast-paced hospice environment.

Nice To Haves

Previous hospice clinical leadership experience.
Experience as a Clinical Director, Director of Nursing, Patient Care Manager, Clinical Manager, or in a similar leadership role.

Responsibilities

Provide leadership and oversight of day-to-day hospice clinical operations.
Supervise and support RNs, LPNs, CNAs, social workers, chaplains, and other interdisciplinary team members.
Ensure patients receive appropriate, compassionate, high-quality end-of-life care.
Oversee admissions, recertifications, plans of care, case management, and clinical documentation.
Monitor patient caseloads, staffing levels, productivity, and scheduling.
Ensure compliance with Medicare, CMS, Massachusetts, and hospice regulatory requirements.
Lead and participate in interdisciplinary group (IDG) meetings.
Monitor clinical outcomes and implement quality improvement initiatives.
Conduct chart reviews and ensure documentation is accurate, timely, and compliant.
Provide coaching, education, and performance management for clinical staff.
Assist with hiring, onboarding, training, and retention of clinical team members.
Collaborate closely with the Executive Director and other leadership.
Participate in survey preparation and maintain survey readiness.
Promote a positive, accountable, and patient-centered clinical culture.