Hospice Director of Clinical Operations (RN)

Mission HealthcareSan Diego, CA
Remote

About The Position

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family! Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team. Benefits Available to All Benefit-Eligible Employees 401(k) retirement savings plan Mileage reimbursement Employee Assistance Program (EAP) Paid vacation, sick leave, and holidays Tuition Reimbursement Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week: Medical, dental, and vision insurance Flexible Spending & Health Savings Accounts Disability, life, and AD&D insurance Pet insurance Oversees clinical operations, regulatory compliance, and financial performance across multiple end-of-life care facilities supporting the Mission Hospice organization. This role focuses on operations oversight, regulatory compliance, staff leadership, financial management/controls, quality improvement and growth and outreach. The director will be responsible for supporting accreditation efforts along with survey prep and training along with plan of corrections post-survey. The director will also support education and quality improvement through partnership with key stakeholders and experts across the Hospice organization. The director will be relevant on CMS updates, changes and new guidance and ensure that the company infrastructure supports the advancements. Territory/Location: Remote, preferred San Diego, CA based. Must be willing to travel 50% to any of our west coast locations.

Requirements

  • Bachelors in Nursing or Related Field or Industry
  • Clinical operational experience including regulatory, quality and education
  • Proficiency in HOPE tool and related review, actions and planning aligned to CMS guidelines.
  • Excellent written and oral communication skills required.
  • Ability to handle stressful situations/deadlines.
  • Strong computer and software skills with knowledge of Home Care Home Base highly preferred.
  • Self-starter, goal directed with ability to work independently and stay focused without on-site supervision.
  • Ability to communicate effectively with agency staff, upper management, and other members of the health care team.
  • 50% travel

Nice To Haves

  • Knowledge of Home Care Home Base

Responsibilities

  • Maintains knowledge of and compliance with current Medicare/Medicaid, state/federal rules and regulations for hospice services
  • Ensures compliance with the Medicare conditions of participation and other state regulations govern the provision of healthcare.
  • Complies with all Health Insurance Portability and Accountability Act (HIPAA) requirements in accordance with federal, state and organizational policies.
  • Participates in organizational monitoring of the quality of medical services and quality improvement initiatives.
  • Hires, trains, mentors and develops staff and interdisciplinary teams in Hospice
  • Supports patient care standards and key resource deployment across the organization.
  • Supports Hospice educational and training program and strategy for the organization (including implementation and planning.)
  • Assumes responsibility for personal growth. Develops, maintains and upgrades professional knowledge and practice skills through attendance at seminars, conferences and participation in continuing education and in-service classes.
  • Fulfills the obligation of requested and/or accepted assignments.
  • Demonstrate knowledge in communication and counseling patient/family in dealing with end-of-life issues

Benefits

  • 401(k) retirement savings plan
  • Mileage reimbursement
  • Employee Assistance Program (EAP)
  • Paid vacation, sick leave, and holidays
  • Tuition Reimbursement
  • Medical, dental, and vision insurance
  • Flexible Spending & Health Savings Accounts
  • Disability, life, and AD&D insurance
  • Pet insurance
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