Hospice Community Outreach Specialist (CI-1.0)
About The Position
The Hospice Community Outreach Specialist educates target groups external to the Franciscan Hospice for the purpose of maintaining continuity of care for clients in transition to the hospice environment. This role develops, coordinates, and implements successful community outreach marketing strategies and events based on an understanding of the market, the hospital, its clients and its competitors. Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
Requirements
- Bachelor's Degree- Health Promotion, Marketing, Sales or Related- Required
- 2 Years- Health Care Related Sales and Marketing Experience- Required
Responsibilities
- Coordinates CBISA reporting and troubadour activities to collect information and report on community involvement and program impact on improving health outcomes in local communities.
- Coordinates the Speakers Bureau to identify and provide speakers on various health and wellness topics to internal and external events.
- Plans and coordinates booth setup and staffing for health screenings.
- Develops and implements specific marketing programs and strategies for maintaining contact with homecare and hospice referral sources.
- Tracks and evaluates effectiveness of marketing strategies.
- Maintains effective follow-up on prospective referral sources through personal visits, phone calls, and written communication.
- Develops long-term relationships with key decision makers in the organizations within target market.
- Maintains contact management database to provide historical record of contact demographic data for each referral account.
- Provides education and awareness of home care and hospice services to medical, nursing, and other professional colleagues.
- Responds and follows up on all complaints and concerns from referral sources and physicians and establishes best practices for the future.
Benefits
- Comprehensive benefit offerings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
