Hospice Community Liaison

COH Holdings • Blaine, MN

2d • $70,000 - $75,000 • Onsite

About The Position

Olive Grove Hospice is seeking a highly motivated, passionate Liaison to join their team. This role is crucial in bridging compassionate care with those who need it most. The Hospice Community Liaison will serve as the trusted face of Olive Grove Hospice to partner communities, hospitals, skilled nursing facilities, physicians, and the broader community. The primary mission is to help individuals and families navigate end-of-life decisions with clarity and care, ensure smooth transitions, educate on hospice services, and strengthen relationships to expand access to quality, patient-centered care.

Requirements

• 2+ years of experience in hospice, healthcare outreach, or a related field.
• Strong understanding of hospice care principles.
• Ability to manage time independently, prioritize multiple responsibilities, and respond to evolving needs.
• Valid driver’s license and reliable transportation.
• Experience with EMR and CRM systems.
• Familiarity with intake workflows and patient admissions processes.
• Ability to pass state mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, clients, and visitors.

Responsibilities

• Build & Nurture Referral Relationships – Develop and maintain strong partnerships with physicians, discharge planners, skilled nursing facilities, and community organizations to support timely and appropriate hospice referrals.
• Educate & Advocate – Promote hospice philosophy through compassionate education to referral sources, community groups, and the general public. Serve as a knowledgeable guide for families considering end-of-life care options.
• Support Admissions & Transitions – Collaborate with clinical teams and intake staff to assess patient eligibility and ensure a smooth, dignified transition into hospice services.
• Lead Community Engagement – represent Olive Grove Hospice at community events, professional gatherings, and health fairs. Share resources and build brand awareness.
• Partner with Business Development to refine outreach tactics and materials that resonate with the communities we serve.
• Analyze & Report – Monitor referral activity and trends. Provide regular reports and feedback to leadership to support growth and quality outcomes.
• Other Duties as Assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed