Hospice Clinical Liaison - Full Time - Central Coast

Bridge Home Health & Hospice•Salinas, CA

1d•$130,000 - $145,000

About The Position

The Hospice Clinical Liaison performs patient assessments and completes admissions to hospice services. The role uses independent clinical judgment to evaluate patient eligibility, coordinate transitions of care, support regulatory compliance, and serve as a clinical resource to referral sources, patients, families, and staff. The position also supports clinical operations, quality initiatives, and management functions delegated by the Director of Clinical Services. The liaison works with patients, families, physicians, discharge planners, case managers, referral coordinators, and community partners to assess needs, explain hospice services and eligibility, and coordinate appropriate care transitions. The role includes conducting hospice evaluations and admissions, obtaining and verifying physician orders as a California-licensed RN, supporting field clinicians and referral sources, and participating in quality and compliance activities. During planned absences, the liaison may perform delegated Clinical Manager and/or Director of Patient Care Services responsibilities. This position requires local daily travel to hospitals, skilled nursing facilities, and patient homes as needed. Physical requirements include sitting, standing, driving, walking on level or uneven surfaces, bending, climbing, twisting, kneeling, crouching, crawling, and frequent lifting, carrying, pushing, and pulling of loads up to and over 50 pounds.

Requirements

Must be a Registered Nurse licensed in the state of California.
At least two years of nursing experience.
Understanding of Hospice Medicare Conditions of Participation and hospice eligibility requirements.
Knowledge of hospice regulatory requirements, quality assurance processes, and healthcare compliance standards.
Ability to analyze clinical information and make independent recommendations about hospice appropriateness, admissions, and care coordination.
Demonstrated leadership, problem-solving, and decision-making skills.
Experience working with healthcare providers who oversee the discharge process for patients transitioning to their home setting.
Understanding of community services, post-acute care options, and payer systems, including Medicare, Medicaid, and private insurance.
Ability to collaborate with physicians.
Strong communication skills and ability to interact tactfully with customers and the community.
Ability to advocate for patient-centered care and assess patient-care needs and risks.
Demonstrates autonomy, organizational skills, assertiveness, flexibility, and cooperation.
Valid driver’s license for the state of employment and current, valid auto insurance.
Willingness and ability to travel locally each day to hospitals, skilled nursing facilities, and patient homes as needed.

Nice To Haves

Hospice experience.
Experience participating in interdisciplinary team coordination, quality improvement, or clinical operations.
Familiarity with electronic health records; HCHB knowledge preferred.
CHPN certification.

Responsibilities

Conduct preliminary assessments of patient needs and urgency for treatment.
Assess patient needs and facilitate referrals for hospice services.
Educate patients and families about hospice benefits, services, eligibility requirements, and the plan of care.
Obtain and verify physician orders as a licensed RN in accordance with California scope-of-practice requirements and Medicare Conditions of Participation.
Coordinate with discharge planners, case managers, and referral coordinators to facilitate transitions to hospice care.
Perform hospice evaluations and admissions.
Provide education to community members and referral sources as needed.
Act as a clinical resource to employees, patients, families, and referral sources.
During planned absences, perform delegated Clinical Manager and/or Director of Patient Care Services responsibilities, including clinician support, resolution of patient-care issues, admissions oversight, electronic medical record management, and regulatory compliance activities.
Independently review referral information, diagnoses, medications, and supporting documentation to assess hospice eligibility and appropriateness of services.
Use professional nursing judgment to identify patient needs, clinical risks, and barriers to services, and recommend appropriate care transitions.
Serve as a clinical consultant to physicians, hospital personnel, discharge planners, case managers, and community partners regarding hospice eligibility, services, and regulatory requirements.
Participate in interdisciplinary team meetings, case conferences, and care coordination activities to support patient outcomes and continuity of care.
Provide clinical guidance to field clinicians on hospice admission requirements, regulatory standards, and documentation expectations.
Provide education and clinical support to referral sources, new employees, and clinical personnel regarding hospice services and organizational standards.
Participate in quality assurance, performance improvement, utilization review, and compliance activities as assigned.
Identify compliance concerns and recommend process improvements to leadership.
Perform other duties as assigned.