Hospice Client Support Executive
About The Position
Optimal Care is growing and proactively building our talent pipeline for future opportunities. While this role may not be immediately available, we invite you to submit your resume to this posting. A member of our Recruiting team will reach out to discuss opportunities with you. Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. For 6 consecutive years, we have earned the Great Places to Work certification, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
Requirements
- Hospice or Post Acute sales experience
- High School Diploma or GED equivalent
- Valid Driver’s License
- Reliable transportation and valid automobile insurance coverage
- Proven interpersonal, coordination, and leadership skills with ability to communicate effectively
- Practical and theoretical knowledge of Hospice and palliative care
Nice To Haves
- Will also consider discharge planners working in these spaces
- Associate degree or Bachelor’s degree preferred
- Demonstrates active involvement in professional organizations and community activities
Responsibilities
- Obtain referrals for services as well as promote, educate, and market all company services.
- Serve as a liaison between Optimal Care and referral sources.
- Coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners.
- Drive Sales by building relationships with healthcare providers and community partners to increase Hospice referrals.
- Utilize your strong network within the healthcare community to generate leads and close sales.
- Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.
- Providing education to senior living communities, health systems, and referral sources.
- Growing service lines and receiving referrals from our healthcare community partners.
- Distributing and ensuring all referral sources have proper forms and materials for company service lines.
- Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts.
Benefits
- A competitive base salary with no cap on incentives – unlimited earning potential
- Orientation bonus program ensures high levels of compensation
- No wait to earn commissions/incentives – top performers make 6 digits in total compensation
- Career ladder growth opportunities – we’re expanding!
- The ability to keep your current relationships and continue to build on them
- A stand-alone hospice with a care continuum (home health and physician services)
- In-house research and development team to help build the innovative/specialty programs that we offer our clients
- Data driven territories that set you up for success
- Strong training and orientation program – including an orientation manual
- Senior leadership team all have 25+ years post-acute management experience
- In-house recruiting team to ensure professional clinical team expertise
- Proactive hiring model to ensure growth capacity
- Minimum of 3 Weeks Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance
- HSA and FSA options including Dependent Care
- Company paid Short Term Disability
- Company paid Life Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Company Vehicle Program for field roles
- Pet Insurance
- ID and Fraud Protection
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
