Hope Program Coordinator (Appointed)

Las Vegas Metropolitan Police DepartmentLas Vegas, NV
Hybrid

About The Position

The LVMPD Office of Community Engagement Hope Program Coordinator (HPC) is a multifaceted leadership role responsible for coordinating community engagement initiatives, implementation, managing community services programs, serving as the primary liaison for the Department, individuals and families experiencing homelessness, supervising, training and supporting staff, interns, volunteers, and community participants, evaluation of community-focused programs that support social services, and maintenance of priority, high-impact partnerships with stakeholders including community groups, community-based organizations (CBOs) and key collaborators. This role supports outreach efforts and assists in identifying service gaps, trends, and community needs related to the unhoused community resources, field education, practicum/internship placements, and collaborative initiatives with the University of Nevada, Las Vegas Social Work Program, using evidence-based, client centered, and trauma-informed practice. This role requires a high level of professionalism, empathy, and leadership with a strong focus on equity, access, and community impact. Works closely with internal and external departments, community stakeholders, service providers, and boards that fund partners to design and manage programs that address community needs, promote equity, and enhance service delivery. This position also works with agencies applying for grants, reviewing, scoring and ranking various grants, facilitates meetings, and supports cross-sector collaboration. Incumbents are expected to exercise discretion, maintain confidentiality, and apply professional work ethics, equity principles, and public service accountability standards. This position is appointed by the Sheriff and is not subject to the competitive requirements of the Civil Service Rules of the Las Vegas Metropolitan Police Department.

Requirements

  • Three years of increasingly responsible professional work experience in crisis intervention, social services, community outreach, or working with the unhoused community and at-risk populations.
  • Equivalent to a bachelor’s degree or higher from an accredited college or university with major course work in psychology, social work, counseling or a related field.
  • Possession of, or the ability to obtain, a valid Nevada driver license.
  • Excellent and effective communication, both written and verbal.
  • Experience with Public speaking and group facilitation.
  • Experience with conflict resolution and de-escalation techniques.
  • Experience with program coordination and stakeholder engagement.
  • Experience with organizational and time management.
  • Experience with supervising, mentoring, and training staff and volunteers.
  • Experience with Microsoft Office applications, electronic record systems, database management, internet research, email communication, and virtual meeting platform.
  • Ability to facilitate, coordinate, and support community programs and outreach activities.
  • Ability to adapt to changing priorities and community needs.
  • Ability to coordinate contracts, memoranda of understanding, and interagency agreements.
  • Ability to plan, develop, implement, and evaluate community engagement programs in accordance with organizational goals and civil service policies.
  • Ability to problem solve and address community and program-related issues.
  • Knowledge of public service programs, social services, and community-based resources.
  • Knowledge of program coordination, administration, and evaluation methods.
  • Knowledge of policies, procedures, and compliance requirements in a public or nonprofit setting.
  • Knowledge of equity-centered, trauma-informed, and culturally responsive practices.
  • Knowledge of data collection and reporting standards.
  • Knowledge of LVMPD’s Office of Community Engagement and understanding of all their programming and the support each one requires: LIMA – Law Enforcement Intervention for Mental Health and Addiction Giving Project – LVMPD Unhoused Imitative HOT – Hope and Outreach Team CIT – Crisis Intervention Team DREAM – LVMPD Youth Interdiction Program ACE – Youth referral services Dedicated Futures – Youth Interdiction Programming RECAP – Rebuilding Every City Around Peace Initiative BCA – OCE Black Community Alliance HCA – Hispanic Community Alliance AAPIA – Asian American Pacific Islander Alliance FLO – Fusion Liaison Officers
  • Be a citizen/naturalized citizen or permanent resident alien without conditions on status of the United States of America by the closing date of the announcement.
  • Be at least 18 years old by the closing date of the announcement.
  • Personal Appearance: While on duty, and/or representing the Department, uniformed or otherwise, all Department employees will be neat and clean in their appearance in public. Employees are prohibited from attaching, affixing, or displaying objects, articles or jewelry on or through the nose, tongue, eyebrow or other exposed body part, except the ears for females, while on duty. Employees are prohibited from stretching or "gauging" their earlobes. All jewelry implants will not be exposed or visible while on duty. Tattoos or branding will not be exposed or visible while on duty and/or representing the Department. Such markings must be covered by clothing. Markings that cannot be covered by clothing will be covered using neutral-toned bandages or patches except for hands, neck, head, or face tattoos. Makeup is not permissible to cover a tattoo. Tattoos or branding anywhere on the body that promote racism/discrimination, indecency, extremist or supremacist philosophies, lawlessness, violence, or contain sexually explicit material are prohibited.
  • Are required to maintain a Nevada driver license for commuting between the regular workplace and offsite work locations.

Responsibilities

  • Coordinating community engagement initiatives
  • Implementation of programs
  • Managing community services programs
  • Serving as the primary liaison for the Department, individuals and families experiencing homelessness
  • Supervising, training and supporting staff, interns, volunteers, and community participants
  • Evaluation of community-focused programs that support social services
  • Maintenance of priority, high-impact partnerships with stakeholders including community groups, community-based organizations (CBOs) and key collaborators
  • Supporting outreach efforts and assisting in identifying service gaps, trends, and community needs related to the unhoused community resources
  • Supporting field education, practicum/internship placements, and collaborative initiatives with the University of Nevada, Las Vegas Social Work Program
  • Working with agencies applying for grants, reviewing, scoring and ranking various grants
  • Facilitating meetings
  • Supporting cross-sector collaboration
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